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How to Upgrade SEPM to version 12.1.2

Created: 14 Mar 2013 • Updated: 15 Mar 2013 | 6 comments
This issue has been solved. See solution.

I need some instruction on how to upgrade the SEPM (version 12.1.650) to version 12.1.2015.  I went to file connect to download the file.  I unzipped the file and ran the excecutable on a test server.

 

When the wizard started - i noticed that i didn't get the usual first page that lets you either install the Admin console or install the client.  It just does the client install and finishes.  How do I upgrade the actual SEPM?  or does the SEPM version stay the same and there is just a newer version package to assign to groups?

Operating Systems:

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Mohan Babu's picture

Extract the contents of the compressed file to a location of your choice

Navigate to the extracted files, then enter the SEPM folder and double-click on setup.exe:

It will upgrade the SEPM automatically just follow the screenshots mentioned on the below article

https://www-secure.symantec.com/connect/articles/s...

 

 

Hope this helps

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)

.Brian's picture

Did you run the setup.exe file in that was in the SEPM folder?

It sounds like you installed the client instead.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

MzSolo's picture

that's exactly what i did - i only down loaded the client version - not the full version.

 

thanks!!!

SOLUTION
Mohan Babu's picture

I agree brian 

he installed the client instead of SEPM.

So try the above steps get into SEPM folder and run the setup.exe. for fresh installation or else for the upgrade 

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)

Ambesh_444's picture

Hello,

 

Check these Articles:

Upgrading or migrating to Symantec Endpoint Protection 12.1.2 (RU2)

http://www.symantec.com/docs/TECH197426

Best practices for upgrading to Symantec Endpoint Protection 12.1.2

http://www.symantec.com/docs/TECH163700

Reference: Knowledgebase Articles for Symantec Endpoint Protection 12.1. RU2

Upgrade process from SEP 12.1 RU1 MP1 to SEP 12.1 RU2

https://www-secure.symantec.com/connect/articles/upgrade-process-sep-121-ru1-mp1-sep-121-ru2

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."