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How to use send email component

Created: 19 Mar 2013 • Updated: 22 Mar 2013 | 4 comments
This issue has been solved. See solution.

The Send Email component gives me error - Requested name is valid, but no data of the requested type was found.

Is there any initial configuration required to be able to use the Send Email component.

Operating Systems:

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reecardo's picture

An error like this is typically caused by network communication failure or name resolution failure. Firewalls can contribute to this problem. Provided you provide the correct info for the component, this component should function. Is there anything more in the logs (<install>/Logs) or the Execution Log tab on the debugger?

Try using IP address of the mail server vs. the machine name, or vice versa.

SOLUTION
Chaitali's picture

Thanks for the pointer, Reecardo.

From what I understand, If the SMTP Server Name resolves correctly and if the from and to addressess are correct - then that should do it?

i.e.- no additional configurations - like installing email client locally on the server etc or additional connector is required?

Thanks again!

Chaitali

TGiles's picture

No e-mail client is required on the server or additional connector information.

If you've confirmed the SMTP information is correct, along with the to & from addresses, and you are still experiencing problems double check your e-mail server logs for any error occuring when attempting to send the e-mail.

Chaitali's picture

Thanks guys!! Turns out that there was a DNS issue. I was unable to resolve the name of the SMTP server to its IP address.
After solving it, the email components seems to work just fine!