Hi,

Please tell me how to use Symantec Sep Support Tool to collect data?

check this link

https://www-secure.symantec.com/connect/articles/using-symhelp-how-collect-full-support-logs-symantec-support

Just run it , it will collect the necessary data

Hi, 

As per https://www-secure.symantec.com/connect/articles/using-symhelp-how-collect-full-support-logs-symantec-support it is guiding a step by step to collect the support data.

Regards

Ajin

Hi

Please refer the link below

http://www.symantec.com/business/support/index?page=content&id=TECH203027&actp=search&viewlocale=en_US&searchid=1375244877969

Regards

Agreed with above comments.

How to use the Symantec Endpoint Protection Support Tool to collect data for Support

http://www.symantec.com/business/support/index?page=content&id=HOWTO36951

Hello,

SEP Support Tool is now SymHelp.

Check these Articles:

About the new SymHelp tool for SEP 12.1RU2

Using SymHelp, How to collect Full Support Logs for Symantec Support.

Using SymHelp, how do we collect the Load Point Analysis Logs and Submit the same to Symantec Technical Support Team.

Using Symantec Help (SymHelp) Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team.

Symantec Power Eraser using Symantec Help (SymHelp) Tool.

Hope that helps!!