Client Management Suite

 View Only
  • 1.  HP 800 G2 PE 10

    Posted Aug 19, 2016 02:19 PM

    I am having an issue where I cant get the driver to work for the HP EliteDesk 800G2 using winpe 10. Anyone have any luck getting the drver to load so it will get an address? Maybe I have the wrong driver......any help would be appreciated!!!!



  • 2.  RE: HP 800 G2 PE 10

    Posted Aug 20, 2016 07:30 AM

    Now Microsoft have unified the WinPE and production OS numbers the driver is easier to identify so you need the Windows 10 driver; presumably you are referring to the network card driver. Make sure you are using the correct 32/64 bit Windows 10 driver. If you're using the correct driver from the HP site and it doesn't work try a later drvier from the NIC manufacturer's website.

    Presumably other PCs get a network address OK?



  • 3.  RE: HP 800 G2 PE 10

    Posted Aug 20, 2016 08:12 AM
    Other computer models work fine. It's this new model we are having issues with. I am using the exact same driver from the win10 install.


  • 4.  RE: HP 800 G2 PE 10

    Posted Aug 20, 2016 09:58 AM

    But is your Windows 10 install the same 32 bit/64 bit as your WinPE version?



  • 5.  RE: HP 800 G2 PE 10

    Posted Aug 20, 2016 03:46 PM
    Yes we have a 64bit win 10 install and 64 bit pe install


  • 6.  RE: HP 800 G2 PE 10

    Posted Aug 21, 2016 12:36 PM

    Check the PCI and VEN numbers shown in Windows 10 exist in an inf file in your WinPE build and check that the 64 bit version of WinPE is the one in use. Run 

    FINDSTR /I /S /M xxxx *.inf

    You might need to add Devcon to your WinPE build to further troubleshoot:

    https://msdn.microsoft.com/en-us/library/windows/hardware/ff544707(v=vs.85).aspx



  • 7.  RE: HP 800 G2 PE 10

    Posted Sep 29, 2016 07:31 AM

    Anyone lucky enough to install a new copy of Windows 7 on them? HPE0-J78 Exam I have the PE 10 victory with the right drivers but for the life of me I can not win 7 x64 to load the network.