I am using PGP WDE for Windows 10.2.1 MP3 on an HP Pavilion desktop computer.
I just encrypted my boot (C:) drive. Now, when I boot the computer, two screens appear BEFORE the PGP Boot Guard screen. I don't know if this is normal, or a problem.
First, a black screen appears which IDs my NVIDIA video card.
Second, and more worrisome, the standard blue-colored HP boot screen appears. This is the usual screen with pre-boot options such as "System Settings", and "System Recovery", "Boot Options", and so on.
If I select nothing, the system moves to the PGP Boot Guard screen. From there, everything works fine.
I know the drive contains the standard small 100MB SYSTEM partition, located before the C: drive. I assume this is where this HP pre-boot screen is located, but I have no way to access / encrypt it.
Did I do something wrong, or is this pre-boot system page appearing BEFORE Boot Guard normal? ( I can't imagine it is )
Thanks,
JOHN