Video Screencast Help

Hp proliant dl360 server g3

Created: 08 Apr 2011 • Updated: 12 Feb 2014 | 2 comments
This issue has been solved. See solution.

i have a secondhand server, the hard disk has been wiped, when i try to install os , it cannot find the hard drive.

it require system recovery disk. can anyone help to overcome this problem. where can i get recovery disk at reasonable price?

Discussion Filed Under:

Comments 2 CommentsJump to latest comment

CraigV's picture

Hi there,

All HP ProLiants (except for the horrible DL/ML100-series which aren't true HP servers apparently!) come with a SmartStart CD/DVD. You need this in order to get the OS to install.

What you can do is to get hold of this CD from an HP supplier and get the physical media.

Alternatively, get the software from the website below:

Sorry, it is a very long URL! Download it, write it to disk, and then boot from it. You will need to get into the screen to configure your RAID. I think this is the configuration tab if I remember correctly. Once you have configured your RAID level, exit the ACU, and then go to Deployment (again, if I remember correctly) and from here you can choose your OS.

The first part of the process is to load all the drivers and software that HP needs, and once done, the CD ejects, and you're prompted to insert the Windows CD. Follow the prompts from there.


EDIT: And in case you really get stuck, check the link below for a step-by-step guide...

Alternative ways to access Backup Exec Technical Support:

erikw's picture

At startup you can use f8 to go to the raid controller.

delete all logical partitions and create a new one.

But be carefull. All data is gone when you do that.

Regards Erik Dinamiqs is the home of VirtualStorm (

If your issue has been solved, Please mark it as solved