Endpoint Protection

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  • 1.  HP Virtual User Generator (VUGEN) Crashes SEP11

    Posted Jul 28, 2011 10:53 PM

    Hi All,

    I am just wondering if anyone is sucessfully running HP Virtual User Generator (VUGEN) on workstations with SEP11 Installed? VUGEN is part of the HP Load Runner suite or applications.

    We have several user trying to run HP Virtual User Generator (VUGEN) on workstations with SEP11x installed, only to find that HP Virtual User Generator (VUGEN) crashes when they try to run there testing Scripts.

    We uninstalled SEP11 and HP Virtual User Generator (VUGEN) runs without error. I have put in Centralized Exceptions for the VUGEN application Path and .exe and still it crashes.

    This problem occurs on the following versions of SEP clients; 11 RU5, 11 RU6, 11 RU6MP1, 11 RU6MP2. The OS we are running is Windows XP SP3 IE8.

    If any can advise on what we can do to resolve this problem it would be appreciated?

    Error message that appears when VGEN crashes.

     

     

    Thanks in advance

    Jarrod

     

     

     

     



  • 2.  RE: HP Virtual User Generator (VUGEN) Crashes SEP11

    Posted Jul 28, 2011 11:07 PM

    you created exception for java.exe too?



  • 3.  RE: HP Virtual User Generator (VUGEN) Crashes SEP11

    Posted Jul 28, 2011 11:12 PM

    No but I will create one.



  • 4.  RE: HP Virtual User Generator (VUGEN) Crashes SEP11
    Best Answer

    Broadcom Employee
    Posted Jul 29, 2011 06:22 AM

    Hi,

    I think first you will have to check which protection is blocking an action.

     

    How to Create Exceptions or Exclusions for Tamper Protection Alerts that have already been logged
     
    http://www.symantec.com/business/support/index?page=content&id=TECH92553&locale=en_US
     
     
    How to configure Tamper Protection in Symantec Endpoint Protection 11.0
     
    http://www.symantec.com/business/support/index?page=content&id=TECH102529&locale=en_US
     
     
    Configuring a centralized exception for a detected process
     
    http://www.symantec.com/docs/HOWTO27305
     
     
    Configuring an exception to force TruScan proactive threat scans to detect a process
     
    http://www.symantec.com/docs/HOWTO27304
     
     
    About centralized exceptions for TruScan proactive threat scans
     
    http://www.symantec.com/docs/HOWTO27316