HTTP/1.1 500 Internal Server Error
Here is my situation. There is a particular Word document that users are trying to attach in Outlook Web Access. When they browse to the file and then click the attach button, OWA displays “HTTP/1.1 500 Internal Server Error”. I have researched this and the mentioned cause is Mail Security is probably deleting the attachment upon upload, and then OWA can’t find it and returns the error. I don't know when this problem started, but I upgraded from 6.0 to 6.5 about a month ago. Not sure if this existed beforehand.
-Message attaches and sends fine in Outlook 2007
-Document is a proposal for clients generated by a tool our users have
-Attaches fine when stopping SMSME service
-Opening document and saving as *.DOC (rather than *.DOCX) uploads fine.
-Errors out in either firefox or IE
-Only filter rule enabled is for open.html/open.htm (delete attachment)
I can’t seem to locate any logs/events to see what might be the problem, only log is the IIS service log noting an error with IP, user info, agent string, etc. Where else should I look for a log of this?
Server 2003 R2 running Exchange 2003 w/SP2 and SMSME 18.104.22.168