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https issues?

Created: 05 Dec 2010 | Updated: 11 Dec 2010 | 16 comments
Andy Welburn's picture
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This issue has been solved. See solution.

Anyone else having issues with content disappearing when they're logged in?

Have found over the last few days that content just "disappears" - no forums, no overview pages etc etc etc. But when I log out they miraculously re-appear. The only thing is you have to login to contribute!!!!

Seen this issue with both Firefox & IE8

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Andy Welburn's picture

Nice to know if anyone else has suffered/is suffering from the same glitch?

 

***EDIT***

Well I spoke too soon - no sooner had I started to look at a forum post & then back to the list it'd all disappeared again!

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MichelZ's picture

Got the same issue here.

Issue is that the Screencast Help video (or more the image it represents) is not delivered trough HTTPS:

http://www.symantec.com/connect/sites/default/files/imagecache/help-video-thumb/video_thumbnails/Screen%20shot%202010-08-31%20at%204.31.40%20PM.png

/Michel

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Marianne van den Berg's picture

I'm still battling - have to refresh about 10 times before content appears...

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

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Andy Welburn's picture

whether it's https or not - lucky I got this far really!

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Pawel Lakomski's picture

I contacted Connect team and received an answer that the site was being updated on the weekend and it could take some time to recover a full functionality. Should be fine on Monday. And so it is :-)

--

Cheers,

Symantec Technical Specialist
Symantec Certified Specialist
MCP & MCITP
Cisco Certified Network Associate
Citrix Certified Administrator

 

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Andy Welburn's picture

certainly does seem to have regained its functionality - i.e. it works!

***EDIT***

I'm going to have to stop commenting like that! Now appears that I cannot view any forum lists - just blank pages - think I'll just come back later!

1 minute later & they're there........crying

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Vikram Kumar-SAV to SEP's picture

I am seeing that from the weekend and I saw that today aswell..

Vikram Kumar

Symantec Consultant

The most helpful part of entire Symantec connect is the Search button..do use it.

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Marianne van den Berg's picture

I just assumed that the Admins were performing maintenance over the weekend. (It didn't stop me from trying hundreds of times....

All working fine today - except for 'thumbs up' from me no longer showing green - it's grey, as if someone else has marked it...

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

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Pawel Lakomski's picture

Yeah, me too, I thought that there were problem with the site but I tried anyway ;-)

I think it could be nice to put a small warning on the main site before maintenances in the future.

--

Cheers,

Symantec Technical Specialist
Symantec Certified Specialist
MCP & MCITP
Cisco Certified Network Associate
Citrix Certified Administrator

 

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Andy Welburn's picture

site before maintenances in the future."

Like! Put that forward as an Idea, cross-link it here & I'll vote for it!

We have a similar thing at work (& I'm sure we're not the only ones) where web-sites we "provide" or portions thereof have similar maintenance messages.

A site "news feed" or similar, maybe?

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Pawel Lakomski's picture

I have just created an Idea:

https://www-secure.symantec.com/connect/idea/warni...

--

Cheers,

Symantec Technical Specialist
Symantec Certified Specialist
MCP & MCITP
Cisco Certified Network Associate
Citrix Certified Administrator

 

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Andy Welburn's picture

Yeah I'm seeing that too...

All other issues I was encountering now appear to be resolved.

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LeslieMiller's picture

Hi all,

Yes, there was a few problems over the weekend that lingered through Monday. However, most of the problems should be resolved now. Hopefully you'll see everything behaving appropriately now.

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Pawel Lakomski's picture

Leslie,

On Monday evening (Europe time) Ihad problems with logging me in - the connection went in timeout while trying to login (the main page opened fine). Might it be related to the site maintenance or it is just my connection? :-)

--

Cheers,

Symantec Technical Specialist
Symantec Certified Specialist
MCP & MCITP
Cisco Certified Network Associate
Citrix Certified Administrator

 

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Pawel Lakomski's picture

I have just created an Idea on warnings before and during maintenance periods:

https://www-secure.symantec.com/connect/idea/warni...

Please support! :-)

--

Cheers,

Symantec Technical Specialist
Symantec Certified Specialist
MCP & MCITP
Cisco Certified Network Associate
Citrix Certified Administrator

 

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Marianne van den Berg's picture

You have my vote!

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

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