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HUGE symantec updates last night????

Created: 20 Dec 2012 | 5 comments

Our low bandwidth networks are showing a huge amount of Symantec data.  Looking at our SEPM server, the Symantec Endpoint Protection Manager\Inetpub\content folder contains two folders from around 2:15AM EST that are over 12GB!  Is this right?  Why such a large update?

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.Brian's picture

Showing the same thing here, both were 12.9 GB with a time stamp of 1:39am and 1:43am CST. Unless a Symantec employee comments on it here, I would suggest a call to support.

If you look in the files, they are for different days though, roughly 650 MB in size each. I don't think this was from an update last night though. I have 2 new files in there from last night each is about 650-660 MB

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visible_sol's picture

You can contact to symantec support for the quick solution

 

Phone numbers to contact Tech Support:-

 

Regional Support Telephone Numbers:
United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000

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IDD call: +61 2 8220 7111

 

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

 

How to create a new case in MySupport

http://www.symantec.com/business/support/index?page=content&id=TECH58873

Mithun Sanghavi's picture

Hello,

Could you please let us know the Revision numbers of the definitions you see inside these folders?

Let me check the same for you...!

 

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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cus000's picture

I can confirm the same.... there are 2 folders with about 10gb in size

content inside has different date though

 

Not sure if this is helpful but folder name as below:

 

{535CB6A4-441F-4e8a-A897-804CD859100E}

{07B590B3-9282-482f-BBAA-6D515D385869}

Mick2009's picture

For SEP 12:

{535CB6A4-441F-4e8a-A897-804CD859100E}:
SEPC Virus Definitions Win32 v12.1 - MicroDefsB.CurDefs - SymAllLanguages
Antivirus and Antispyware 32 bit defs

{07B590B3-9282-482f-BBAA-6D515D385869}:
SEPC Virus Definitions Win64 (x64) v12.1 - MicroDefsB.CurDefs - SymAllLanguages
Antivirus and Antispyware 64 bit defs 

 

The monthly HUB definitions for AV were recently released, judging by the size of the download on my LUA server.   I don't know of fthe top of my head why that would be 10 GB more in those two folders.   

This article may help:

How Big are Current Symantec Endpoint Protection Definitions?
https://www-secure.symantec.com/connect/articles/how-big-are-current-symantec-endpoint-protection-definitions

With thanks and best regards,

Mick