Endpoint Protection

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  • 1.  Hundred of Clients out of date.

    Posted Aug 13, 2014 01:57 PM
      |   view attached

    Hi, I need some help. I have Hundreds a clients out of date, Stuck on July 10, 2014. Clients are connecting to the SEPM Console. No GUPS in place.

    Here is one of the live update logs from an out of date client. Running Live update manually, fixes the issue. I need a solution that can be implemented on the console.

    Attached is the log.liveupdate

     

    Attachment(s)

    zip
    Log.zip   306 KB 1 version


  • 2.  RE: Hundred of Clients out of date.

    Posted Aug 13, 2014 01:59 PM

    Run the symhelp tool on it to see what it shows

    Troubleshooting computer issues with the Symantec Help support tool

    http://www.symantec.com/docs/HOWTO80839



  • 3.  RE: Hundred of Clients out of date.



  • 4.  RE: Hundred of Clients out of date.
    Best Answer

    Posted Aug 14, 2014 01:46 AM

    Clean out the defintion on SEPM and after that restart the database service.

    Symantec Endpoint Protection Manager 12.1 is not updating 32-bit or 64-bit virus definitions due to corrupt content

    Article:TECH166923  |  Created: 2011-08-10  |  Updated: 2014-04-28  |  Article URL http://www.symantec.com/docs/TECH166923
     

     



  • 5.  RE: Hundred of Clients out of date.

    Posted Aug 14, 2014 01:52 AM

    Does all of sep client are online ? How much disk space availbale in drive ?

    Troubleshooting content update problems

    Article:TECH92269 | Created: 2009-01-09 | Updated: 2011-01-21 | Article URL http://www.symantec.com/docs/TECH92269

    Troubleshooting Content Delivery to the Symantec Endpoint Protection client

    Article:TECH106034 | Created: 2008-01-25 | Updated: 2014-05-21 | Article URL http://www.symantec.com/docs/TECH106034