Hi All;
I am receiving hundreds of sync errors on my Outlook 2013 client and suspect it may have something to do with Touchdown. I have recreated an Outlook profile and OST yet the problems persist. I would like to eliminate Touchdown as the cause and pursue investigation on Outlook side. Many other people are also reporting sync erros on Outlook and all seem to be using some sort ActiveSync configuration or another.
The folders I have issue with are the ones Touchdown syncs predominetly: Deleted Items, Sent Items, Inbox & Calendar
Thanks for any suggestions....
----------------- Info --------------
Environment is Outlook 2013 build 15.0.4649.1000
Exchange 2013 server backend.
Touchdown 8.4.0086 (licensed)
Error reported over & over in Outlook Sync Failures folder:
16:23:04 Synchronizer Version 15.0.4649
16:23:04 Synchronizing Mailbox 'MyMailBoxNameWasHere)'
16:23:04 Synchronizing local changes in folder 'Sent Items'
16:23:04 Uploading to server 'MyMailServerCASNameWasHere'
16:23:04 Synchronization of some deletions failed.
16:23:04 [80040109-50A-80040109-130]
16:23:04 The function cannot be performed because the message has been changed.
16:23:04 Microsoft Exchange Information Store
16:23:04 For more information on this failure, click the URL below:
16:23:04 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040109-50a-80040109-130
16:23:05 Synchronization of some deletions failed.
16:23:05 [80040109-50A-80040109-130]
16:23:05 The function cannot be performed because the message has been changed.
16:23:05 Microsoft Exchange Information Store
16:23:05 For more information on this failure, click the URL below:
16:23:05 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040109-50a-80040109-130
16:23:05 Synchronization of some deletions failed.
16:23:05 [80040109-50A-80040109-130]
16:23:05 The function cannot be performed because the message has been changed.
16:23:05 Microsoft Exchange Information Store
16:23:05 For more information on this failure, click the URL below:
16:23:05 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040109-50a-80040109-130
16:23:05 70 item(s) deleted in online folder
16:23:05 Downloading from server 'MyMailServerCASNameWasHere'
16:23:06 Error synchronizing folder
16:23:06 [80040109-50A-80040109-560]
16:23:06 The function cannot be performed because the message has been changed.
16:23:06 Microsoft Exchange Information Store
16:23:06 For more information on this failure, click the URL below:
16:23:06 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040109-50a-80040109-560
16:23:06 Done