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Hyper V GRT error

Created: 14 Sep 2010 | 3 comments

Morning all

We have a windows 2008 server with Hyper V installed, we then have 3 virtual machines running 1 x 2003 , 2003 R2, 2008

On the Main Host Machine we have Backup exec 2010, Agent for Hyper V and Agent for SQL server installed.

Each of these machines has "Remote Agent" Installed

we are receiving the following errors

Click an exception below to locate it in the job log
Backup- VRTSRV::\\oregon.gooutdoors.local\Hyper-V?Virtual?Machine\lightship2V-79-57344-38726 - Backup Exec failed to connect to virtual machine 'lightship2' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup.
 
Backup- VRTSRV::\\oregon.gooutdoors.local\Hyper-V?Virtual?Machine\DuaneDibbleyV-79-57344-38727 - Backup Exec failed to snap virtual machine 'DuaneDibbley' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup.
 
Backup- VRTSRV::\\oregon.gooutdoors.local\Hyper-V?Virtual?Machine\BlueMidgetV-79-57344-38727 - Backup Exec failed to snap virtual machine 'BlueMidget' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup.
 
 
I have checked that the "Remote Agent" is running, I have checked that the "Resource credentials" are correct
Any help mucho appreciated.
 
Mark
 

Comments 3 CommentsJump to latest comment

TurGe's picture

Yup checked all the information I could find on the internet b4 making the post, Ill ring tech support

sazz.'s picture

I don;t think you have to call support as written in the TN. Just supscribe to the above TN and you will receive an email once they have a Hotfix for the same.