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I am getting error while installing SEP 12.1

Created: 16 Jul 2012
Ashishm3's picture
Ashishm3
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I am getting error while installing SEP 12.1, and the error message is "Target path is empty"..Need solution to resolve the same.I have around 5-10 machine which on i am facing this error.

Regards,

Ashish

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Comments

Srikanth_Subra
16
Jul
2012
Votes
+1

Whether you are trying to

Whether you are trying to install the setup from network or dierectly copying from the PC?

Please refer the below articles

http://www.symantec.com/business/support/index?pag...

http://www.symantec.com/business/support/index?pag...

Thanks & Regards,

 Srikanth.S

"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)

ashishrajkot
23
Jul
2012
Votes
+3

Thankx a ton!!! I gone

Thankx a ton!!!

I gone through given link and problem got resolved by following all the point corrected which has posted over there.

 

pete_4u2002
Symantec Employee
16
Jul
2012
Votes
0

can you post teh screen shot

can you post teh screen shot of the error also sep_inst.log

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

Ajit Jha
Partner
16
Jul
2012
Votes
0

There could be various reason

There could be various reason for the same. Request you to send us the SEP_INST.Log file available at %tmp% directory.

 

 

Regard's

Ajit Jha

Technical Consultant

ASC & STS

Chetan Savade
Technical Support
Accredited
16
Jul
2012
Votes
0

Hi Ashishm3, By default SEP

Hi Ashishm3,

By default SEP gets install on the root drive, however even you tried to install on custom location few entries get registered on C drive.

Make sure c drive is exist on local machine, user profile is not shared.

Temp folders are exist on root drive.

Screenshot and sep_inst.log can give good evidence about root cause.

Check the articles shared by Shrikanth as well, those are public KB's to refer.

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

ashishrajkot
23
Jul
2012
Votes
+1

Thankx for the revert.I will

Thankx for the revert.I will try given steps and let u know the result.If needed will surely share the Log files as desired.

Mohan Babu
27
Jul
2012
Votes
0

Post the SST Logs

If issue still persist 

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)

DCOMP
10
Aug
2012
Votes
0

Hi Install windows cleanup

Hi

Install windows cleanup utility & remove Symantec endpoint protection .msi & then try to install the SEP

Greet9
17
Aug
2012
Votes
0

Hi Ashishm3, Have you tried

Hi Ashishm3,

Have you tried windows cleanup utility?

sagar pansare
21
Aug
2012
Votes
0

Followed the Manual process

Followed the Manual process of Uninstallation of SEP from the Server followed by a reboot.

Installed Symantec Endpoint Protection client as a self managed and then replaced Sylink.xml file to make it report to the SEPM.

sarathys
12
Sep
2012
Votes
0

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Partha