I am not able to install Backup Exec 12.5 Agent after downgrade
I have a server that we installed Symantec Backup Exec 2012, after so many problems, we decide to go back to the 12.5 version.
We uninstalled all the agents and the console, we installed the 12.5 console and start installing the agent without problem but one server.
If I do from the console, I don’t have any error but this server is not on the list, if I choose the option to update from the console server, It doesn't detect any version installed and if I try from the remote server I got the error: "Please provide original BEWS install media to re-apply transforms.".
I have restarted many time, try to install previous version. Right now I have the "Symantec Backup Exec Remote Agent" on the control panel/ add remove program but it does not have the option Change or Remove.
Also there are not service with the agent.
I appreciate any suggestion