I am trying to install a

Created: 27 Nov 2012 | 2 comments

OPC

I am trying to install a Kyocera Copier/Printer/Scanner and the company that we are installing this machine has Symantec Endpoint Protection Small Business and I have a question. I need to make an exception on the windows firewall and Symanted firewall so these machines can communicate. I can print fine but I can not scan.How do you make exception for this Kyocera Machine in the symanted software?

Thanks,

OPC

Discussion Filed Under:

Security, Endpoint Protection Small Business Edition 12.x, Configuring, Troubleshooting

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Ashish-Sharma

I am trying to install a - Comment:27 Nov 2012 : Link

HI,

Check this comments

James-xSYMANTEC EMPLOYEE

03 Jan 2012 : Link

Hello pfellows,

It sounds like the firewall policy you are using is not configured to allow Microsoft File and Printer sharing traffic. Our default traffic should allow this without issue. Are you using a customized firewall policy? If so, you need to make sure to allow the ports and protocols specified in the following document.

http://technet.microsoft.com/en-us/library/cc787076(WS.10).aspx

How to enable file and printer sharing with Symantec Endpoint Protection installed

http://www.symantec.com/docs/TECH90999

Thanks In Advance

Ashish Sharma

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