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I am trying to install a

Created: 27 Nov 2012 | 2 comments
OPC's picture

I am trying to install a Kyocera Copier/Printer/Scanner and the company that we are installing this machine has Symantec Endpoint Protection Small Business and I have a question. I need to make an exception on the windows firewall and Symanted firewall so these machines can communicate. I can print fine but I can not scan.How do you make exception for this Kyocera Machine in the symanted software?



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Ashish-Sharma's picture


Check this comments; background-color: transparent; padding-right: 27px; float: left; margin-right: 3px; font-weight: 700; line-height: 15px; color: rgb(114, 168, 38); text-decoration: initial; background-position: 100% -45px; background-repeat: no-repeat no-repeat;">James-xSYMANTEC EMPLOYEE

Hello pfellows,

It sounds like the firewall policy you are using is not configured to allow Microsoft File and Printer sharing traffic. Our default traffic should allow this without issue. Are you using a customized firewall policy? If so, you need to make sure to allow the ports and protocols specified in the following document.

How to enable file and printer sharing with Symantec Endpoint Protection installed


Thanks In Advance

Ashish Sharma

Mithun Sanghavi's picture


Check these Articles:

How to enable file and printer sharing with Symantec Endpoint Protection installed

Manually enabling network file and printer browsing for unmanaged Symantec Endpoint Protection 11.0 clients.

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


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