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I am trying to install a

Created: 27 Nov 2012 | 2 comments
OPC's picture

I am trying to install a Kyocera Copier/Printer/Scanner and the company that we are installing this machine has Symantec Endpoint Protection Small Business and I have a question. I need to make an exception on the windows firewall and Symanted firewall so these machines can communicate. I can print fine but I can not scan.How do you make exception for this Kyocera Machine in the symanted software?

Thanks,

OPC

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Ashish-Sharma's picture

HI,

Check this comments

 

James-xSYMANTEC EMPLOYEE

Hello pfellows,

It sounds like the firewall policy you are using is not configured to allow Microsoft File and Printer sharing traffic. Our default traffic should allow this without issue. Are you using a customized firewall policy? If so, you need to make sure to allow the ports and protocols specified in the following document.

http://technet.microsoft.com/en-us/library/cc787076(WS.10).aspx

 

 

How to enable file and printer sharing with Symantec Endpoint Protection installed

http://www.symantec.com/docs/TECH90999

 

 

Thanks In Advance

Ashish Sharma

 

 

Mithun Sanghavi's picture

Hello,

Check these Articles:

How to enable file and printer sharing with Symantec Endpoint Protection installed

http://www.symantec.com/docs/TECH90999

Manually enabling network file and printer browsing for unmanaged Symantec Endpoint Protection 11.0 clients.

http://www.symantec.com/docs/TECH102586

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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