Endpoint Protection

Hi

I am unable to download the latest definitions to SPEM. It worked until I unfortunately installed scep to my sepm server , but now I have uninstalled the sep and installed sep again to my sepm server. But I cant download . Please help.

Regards

Ksu

are you getting any error ? or can you elobrate more on the issue that you are facing ?

Yes. Liveupdate failed

can you share the error code or the screenshot ? if you are not getting one do the below steps and then let us know.

Open control Panel

Open Symantec live update 

in General tab, change the mode to "Interactive Mode" and the error suport level to "ENHANCED"

In Update Cache tabe cleate the cache and set the cache level not less than 1 GB

Apply and the Ok

Now from the Run command Window, Type Luall.exe and then run the live update

if it throws any errors post the error message or the screenshot so that we can assist you further.

The latest version on manager is updated last 30.03..2015 r9. Is it correct?

Need more info. What's in the log.liveupdate?

Run the symhelp too on it:

Troubleshooting computer issues with the Symantec Help support tool

Hi

I don't have symante live update icon  from control panel

Hi,

I would suggest following plan of action.

1) Repair the SEPM via add/remove program

2) Try to run liveupdate manually, go to Start --> Run --> (Type) luall.exe

If failed post the error screen-shot.