Can any one tell me the solution of this
Linux or windows?
Any error messages?
Marie C. Coon
Sr. Knowledge Engineer
Symantec US KM Team
Please let us know the types of error messages that you are receiving. This will really help in identifying the problem.
Online Community Manager
have you upgraded you DLP 8.0 to 9.0? because if you have upgrde you DLP 8.0 to 9.0 it will not genrate a license key the license key of you DLP will work to 9.0.. what kind of error are you having?
Really depends on what error message you are getting, It is best to start with the tomcat logs \Vontu\Protect\Logs\Tomcat - and look for the newest localhost*
Stop and Start the Vontu Manager service.
Attempt login again.
If you are still failing to login you may want to verify the account in question is not locked.
You can reference this public KB for how to verify if you have locked accounts.
Jim Martin | Sr. Technical Support Engineer |
Data Loss Prevention, Symantec
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