Endpoint Protection

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  • 1.  I cannot chose the product from the drop down list

    Posted Mar 06, 2009 04:31 AM
      |   view attached

    Is there anyone else experiencing this problem? How can I narrow down/filter the view to only show Endpoint Protection (antivirus) threads?



  • 2.  RE: I cannot chose the product from the drop down list

    Posted Mar 06, 2009 10:05 AM

    That happens to me also from time to time. Sometimes clicking Overview and then Forums helps.

    - Jukka



  • 3.  RE: I cannot chose the product from the drop down list

    Posted Mar 06, 2009 10:32 AM

    I would suggest one of the following may help:

    1. refresh your browser, and the products dropdown should refresh as well.
    2. Try using FFox, vs. IE, and/or updating whatever version you're using.
    3. You can also go to this particular page:
    4. https://www-secure.symantec.com/connect/forums which has a listing of all the products already identified, whereby you can select the SEP product, which takes you here: https://www-secure.symantec.com/connect/security/forums?product=1403  If you bookmark this last link, it is identified (with 1403) as the Endpoint Protection product code.

     

     

     



  • 4.  RE: I cannot chose the product from the drop down list

    Posted Mar 06, 2009 11:12 AM

    I don't do anything just wait awhile and suddenly it will start working. I'm using FFox.



  • 5.  RE: I cannot chose the product from the drop down list

    Posted Mar 06, 2009 02:04 PM

    Hey guys - this is a bug that happens from time to time.  We just finished validating a fix for this on our development server.  We'll be putting it on the production server within the next hour.