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  • 1.  I Cant able to push symantec package from server to client

    Posted Dec 24, 2014 08:33 AM

    HI ,

     I Try to install symantec client packages from symantec manger .I got the below erroe while doing

     

    "the selected client packages is incompatible with one or more computers in the list that have 32 bit platform.you need to remove them from the list or choose different package"

     

    Somebody help me to solve this issue



  • 2.  RE: I Cant able to push symantec package from server to client

    Posted Dec 24, 2014 08:37 AM

    It means you're trying to install 32 on 64 bit or vice versa so you need to add the correct architecture. Just add both packages and the client will decide and choose the one that is needed.



  • 3.  RE: I Cant able to push symantec package from server to client

    Posted Dec 25, 2014 11:33 PM

    can u tell how to add both packages i cant find any options to select the package for 32 or 64 bit?/



  • 4.  RE: I Cant able to push symantec package from server to client

    Posted Dec 25, 2014 11:46 PM

    Have you login admin user ?

    See chetan articles

    Upgrade clients to SEP 12.1 by Auto upgrade feature

    http://www.symantec.com/connect/articles/upgrade-clients-sep-121-auto-upgrade-feature

    Upgrade Symantec Endpoint Protection 12.1 clients using AutoUpgrade

    Article:TECH96789  | Created: 2009-01-14  | Updated: 2014-10-09  | Article URL http://www.symantec.com/docs/TECH96789

    Creating Symantec Endpoint Protection client installation packages

    Article:HOWTO59431  | Created: 2011-10-05  | Updated: 2011-10-05  | Article URL http://www.symantec.com/docs/HOWTO59431


  • 5.  RE: I Cant able to push symantec package from server to client

    Posted Dec 26, 2014 03:43 AM

    the windows 32 and 64 bit packages will not come automatically in SEPM 12.1?

    Because i already installed one SEPM in our branch.There it default created two type of windows OS client packages.

    Anyone know how we can enable to create automatic client installation packages?

     



  • 6.  RE: I Cant able to push symantec package from server to client

    Posted Dec 26, 2014 04:07 AM

    the windows 32 and 64 bit packages will not come automatically in SEPM 12.1?

    It's already available in SEPM cosole,You can assgin your SEPM group.If not availble you can import new sep package

    How to manually import client packages into Endpoint Protection Manager (SEPM)

    Article:TECH122824  | Created: 2010-01-29  | Updated: 2014-12-05  | Article URL http://www.symantec.com/docs/TECH122824

    You can automatical upgrade sep client as per below articles

     

    See chetan articles

    Upgrade clients to SEP 12.1 by Auto upgrade feature

    http://www.symantec.com/connect/articles/upgrade-clients-sep-121-auto-upgrade-feature

    Upgrade Symantec Endpoint Protection 12.1 clients using AutoUpgrade

    Article:TECH96789  | Created: 2009-01-14  | Updated: 2014-10-09  | Article URL http://www.symantec.com/docs/TECH96789


  • 7.  RE: I Cant able to push symantec package from server to client

    Posted Dec 26, 2014 04:56 AM

    actually there is not a 32bit client package showing in my SEPM..if shows mean then only i can upgrade?

     

    it shows only 64 bit windows and Macbook packages..



  • 8.  RE: I Cant able to push symantec package from server to client

    Posted Dec 26, 2014 05:02 AM

    Have you see below articles

    Creating Symantec Endpoint Protection client installation packages

    Article:HOWTO59431  | Created: 2011-10-05  | Updated: 2011-10-05  | Article URL http://www.symantec.com/docs/HOWTO59431


  • 9.  RE: I Cant able to push symantec package from server to client

    Posted Dec 26, 2014 08:29 AM

    You can grab the 32 bit package from fileconnect and manually import into the SEPM:

    How to manually import client packages into Endpoint Protection Manager (SEPM)