Symantec Management Platform (Notification Server)

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  • 1.  I can't create/edit rules in SMP 7.5

    Posted Aug 10, 2015 08:13 AM

    Hi, 

    I have no permissions to create or edit rules in Sofware Resources:

     

    Inventory_Rule.JPG

    Sofware Librarian Rol has been edited and we don't know how to provide permissons to this functionality.

    Any idea?

     

    Thanks!



  • 2.  RE: I can't create/edit rules in SMP 7.5

    Posted Aug 10, 2015 09:18 AM

    Hi,

    Please see on default security settings for this role:

    default_SOFTWARELIBRARIAN.png

    Please verify do you have write and change permissions?

     

    Regards,
    Dmitri



  • 3.  RE: I can't create/edit rules in SMP 7.5

    Posted Aug 11, 2015 01:29 AM

    Hi Dmitri, 

    Yes, we have this permissions checked as you can see:

    SymantecSoftwareLibrarian.JPG

    Maybe some specific permission or something like this is unchecked but we don't know what can be the problem.

     

    Thanks for your reply.

    Regards, 

    Estrella



  • 4.  RE: I can't create/edit rules in SMP 7.5

    Posted Aug 11, 2015 02:26 AM

    Did you verify you are a member of the Software Librarian role?



  • 5.  RE: I can't create/edit rules in SMP 7.5
    Best Answer

    Posted Aug 11, 2015 04:43 AM
      |   view attached

    After you check that your user is a member of Software Library role please see attached video, and verify additional security permissions for Software Librarian.



  • 6.  RE: I can't create/edit rules in SMP 7.5

    Posted Aug 11, 2015 06:10 AM

    Hi Dmitri. 

    We have already been able to solve the problem with your video instructions. 

    Thank you so much for your help.

    Regards, 

    Estrella