Uninstall went smooth. No problems, until I tried to install SEP SBE12.1 It's very frustrating that it saying its still there when it isn't. I've got 50+ computers and I'm stuck right out of the gate on a project that needed to be done yesterday of course. So I tried TM's manual removal, Symantec's suggestions (btw no one will talk to you when you're on a trial, its like sitting in coach when all your friends are in first class). I tried cleaning the registry of every trace of Trend Micro, cleaning the computer, doublechecking everywhere for hidden directories, deleted from the server, nothing. I rebooted every hour by the way.. nothin. Any help or suggestions is more than appreciated. I really don't want to return this product, but if I can't get around this preinstall BS, I'm done with Symantec....