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i got a problem that i can't connect

Created: 05 Jun 2012 • Updated: 05 Jun 2012 | 1 comment

 

i bought pcanywhere to manage to remote client computer.

after i install softerware(pcanywhere), i tried to connect to client by server.

but i got a problem that i can't connect ..

i have prompt message that " waiting for request connect by pcanywhere. user finger print(ID) ce 4f e0 7a ********* "

do you have any idea to solve that

 

i want to connect to client computer..

that is why i bought pcanywhere

 

and i have another question where register key is

i tried to find for long time . but i have not found.

 

i am looking foward your reply

best regards.

thanks

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Jay Hicks's picture

Hello,

In the remote's properties under the Encryption tab, uncheck "Prompt when connecting over TCP/IP to untrusted/unknown hosts", and retest.

Let us know if this resolves your issue.

Regards