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I have 2 errors in netbackup 7.5.0.6 in active directory 2012 ?

Created: 26 Aug 2013 | 11 comments
malkayyal's picture

1 - Socket Write Failed (Error No. 24)

 

2- Network Read Failed (Error No. 42)

Operating Systems:

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malkayyal's picture

Thanks sachin but i need to practical solution !!

Marianne's picture

What exactly is in Backup Selection in the policy?

Please post all text in the Details tab of failed job(s).

If you are doing GRT backup of Active Directory, you need to tell us all about the config....

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

malkayyal's picture

I select in  the first policy Exchange 2013 server (windows server 2012)

and in the second policy DC server (windows server 2012)

 

Dyneshia's picture

1) Please upload policy info :  netbackup\bin\admincmd\bppllist <policy name> -L

2) Confrim Netbackup client , legacy network and legacy cleint are all set to an account that has local domain rights as well as exchange admin rights.  Make sure this is set on all of the exchange nodes including the CAS servers.

3) How many nodes are in the DAG ?  Are they all running the same version of Netbackup ?

4) Please enable the following logs :

                Master server
                --------------
                bpdbm

                Media server
                -------------
                bpbrm
                bptm
                bpdm

               Exchange
               -----------------
               bpbkar
               bpfis
               bpcd
               bpresolver

5) Please upload the compelte job detail status.

nathanmike's picture

@malkayal,

i am not sure to fully understand tour problem. From the title of
this post, it seems You have a problem to backup AD ...

coule You please clarify if You have a problem with AD? Exchange ?
or other Microsoft Product ?

Nathan Mike

LPIC-1 and CLA-11

Symantec Registered Partner

nathan.mike@edotcom.be

www.edotcom.be

&

Dyneshia's picture

It seems he has 2 issues in 2 different policies :

 

 policy #1.  Exchange 2013 server (windows server 2012)  ( since this is 2013 this will not support GRT ) failing with socket Write Failed (Error No. 24)

 policy #2.  DC server (windows server 2012) failing with - Network Read Failed (Error No. 42)

Correct me if I'm wrong malkayal.

Please reply back with the requested info

malkayyal's picture

Hi Dyneshia

 

Yes policy 2 it's solved by update network card driver, but the problem of exchange server still did'nt solved

Dyneshia's picture

1) Please upload policy info :  netbackup\bin\admincmd\bppllist <policy name> -L

2) Confrim Netbackup client , legacy network and legacy cleint are all set to an account that has local domain rights as well as exchange admin rights.  Make sure this is set on all of the exchange nodes including the CAS servers.

3) How many nodes are in the DAG ?  Are they all running the same version of Netbackup ?

4) Please enable the following logs :

                Master server
                --------------
                bpdbm

                Media server
                -------------
                bpbrm
                bptm
                bpdm

               Exchange
               -----------------
               bpbkar
               bpfis
               bpcd
               bpresolver

5) Please upload the compelte job detail status.

nathanmike's picture

@Malkayal,

Before going further, please verify those pre-reqs for Exchange backup:

1. host file on each master/media/client and DNS server are OK. Lookup and reverse lookup MUST be ok.

2. Distribute application mapping on master server is done correctly

3. domain account is setup with specific privileges and roles (especially during impersonation process)

4. NFS is installed on each components of your Exchange infra (CAS, DAG ...)

5. NFS is installed on each media server of your netbackup infra

6. Firewall port(s) are opened and rules are setup correctly

7. Policy is configured based on netbackup admin guide for Exchange (Backup selections list, preferred server list (active copy only, passive copy ...)

Second, could you please tell a little bit more about your exchange infrastructure (# of CAS server, DAG mailbox node, Clustered or standalone, loadbalancer ...)

 

Nathan Mike

LPIC-1 and CLA-11

Symantec Registered Partner

nathan.mike@edotcom.be

www.edotcom.be

&