Hi,

first, I would suggest you to use VMWare ESXi Server (free) for your testing, as VMWare Workstation is not supported by SBG.

Also, you can check the BrightmailLog.log file after you try to start the Controlcenter service, in order to find the reason why it's not starting.

Tip: open a second command line prompt on the appliance (as "admin" user), then type "watch BrightmailLog.log" to see realtime logging of controlcenter.

KInd Regards

-m

Have you installed SBG 8 with no errors?

Please try to restart the control center service controlcenter restart

Thank You for all reply

now I install SBG on vmware ESX3.5
It is same problem.

***I see syntax command watch but I type watch BrightmailLog.log
I recieve error message "No such file or directory: BrightmailLog.log"***

Thank You

This looks very strange to me and I've never really seen anything like it.  I wouldn't think it's related to ESX at all, are you sure you haven't set the appliance up with the Scanner only role?

Kevin

I'm sure.I choose Scanner and Control Center role

^ ^"
 

Is Scanner and control center installed on same machine?

you can try to restart the control center on the machine where control center is installed.
just type this command " service controlcenter restart"

Alternatively, go to the directory /var/log/brightmail for errors then post it here..

SBG 8 can run sucessfully on VMWare workstation, there is no issue of vmware.

this happen when you don't select controlcenter while bootstrap.

Can re-configure with using "clear osconfig", by doing this it take to bootstrap configuration.

don't worry it will just clear your domain name and IP and role play, your license and policies will be remain.

Mr.Paul please tell me about how go to the directory /var/log/brightmail

and

I shoot scanner & control centrol role.

Ummmm.
maybe It problem of hardware. (I do not sure ^ ^")
I use compaq nx6320 for testing and I install Brightmail to another Server, It OK

Thank You for all reply again.
Thank You very much.

Mr.Paul please tell me about how go to the directory /var/log/brightmail

and

I choose scanner & control centrol role.

Ummmm.
maybe It problem of hardware. (I do not sure ^ ^")
I use compaq nx6320 for testing and I install Brightmail to another Server, It OK

Thank You for all reply again.
Thank You very much.

Hi Nik93,

Use can view the brightmail log by login into SSH via admin account & type the command watch brightmail.log.

Regards,
Laeek

Do you have enough memory and hardware specs for you vm?do you have problem with your network ?

Hi Nik93,

We also had same problem, While installing the Brightmail on Vmware server the control centre was not starting.

Now we have found the solution and it is working fine.

Download VMware ESXi Ver 3.5 with update 4 (free) from
https://www.vmware.com/tryvmware/index.php?p=free-esxi-go&lp=1

Note : VMware ESXi Ver 4 is for 64 bit.

Please find the Bright mail systems requirements on
ftp://ftp.entsupport.symantec.com/pub/support/documentation/sbg_installation_guide.pdf

Page 64

It is recemmonded VMware ESXi Server Version 3.5 with update 4

Disk Space 160 GB and Ram 4 GB.

After downloading, install the VMware server and Brightmail.

Bright mail will get installed and the control centre will start working.

Trust it works...