Endpoint Protection

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  • 1.  i need to disable USB to make flash read-only but i want printer working

    Posted Feb 26, 2015 01:12 AM

    Hi ,

    already disabled USB the Flash(bin drive) not working this is good
    for me ,but the printer also not working it showing offline.

     

    how to solve this issue?

     

     

    thanks in advance



  • 2.  RE: i need to disable USB to make flash read-only but i want printer working

    Posted Feb 26, 2015 01:24 AM

    Are you block it with SEPM??

    You need to add the printer driver in excluding

    How to block USB Devices, Excluding the Mouse and Keyboard, in the SEP Manager

    Article:TECH161779  | Created: 2011-06-08  | Updated: 2012-10-17  | Article URL http://www.symantec.com/docs/TECH161779

    Use the dev-viewer tool and add the device id to allow the access

    Block or allow devices in Endpoint Protection

    Article:TECH175220  | Created: 2011-11-23  | Updated: 2014-11-21  | Article URL http://www.symantec.com/docs/TECH175220


  • 3.  RE: i need to disable USB to make flash read-only but i want printer working

    Posted Feb 26, 2015 01:34 AM

    Have you use dev viewer tool and exclude device ?

    See below thread

    https://www-secure.symantec.com/connect/forums/troublshootinghp-laserjet-pro-p1102-and-sep-12-win-xp-sp3



  • 4.  RE: i need to disable USB to make flash read-only but i want printer working

    Posted Feb 26, 2015 01:51 AM

    alreay exluding form block device but still showing offline

    please screenshot

    policy.jpg



  • 5.  RE: i need to disable USB to make flash read-only but i want printer working

    Posted Feb 26, 2015 01:56 AM

    You can exclude Printer device ID using dev viewer tool

    See below thread

    https://www-secure.symantec.com/connect/forums/tro...

    https://www-secure.symantec.com/connect/forums/printer-block



  • 6.  RE: i need to disable USB to make flash read-only but i want printer working

    Posted Feb 26, 2015 03:25 AM

    Are you using usb connector for printer?

    You are also require to add the particular device id in SEPM and exclude it

    Dev-Viewer tool is the best solution.

    My above comment link assist you

    Additional link

    Use DevViewer to find hardware device IDs for Device Blocking in Endpoint Protection

    Article:TECH103401  | Created: 2007-01-19  | Updated: 2015-02-18  | Article URL http://www.symantec.com/docs/TECH103401


  • 7.  RE: i need to disable USB to make flash read-only but i want printer working

    Posted Feb 26, 2015 07:02 AM

    Have you excluded the Device ID?