Endpoint Protection

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  • 1.  I need help

    Posted Dec 29, 2009 02:23 AM
    Hi All,

    I am new here and I need help.

    My Antivirus, Symantec, detects iObit Security 360 as a "threat".
    Here's the message I get:

    "SYMANTEC TAMPER PROTECTION ALERT

    Target: REMOVED FOR SECURITY REASONS.
    Event Info: Set Information Process
    Action Taken: Logged
    Actor Process: C:\Program Files\IObit\IObit Security 360\is360.exe (PID 4964)
    Time: Monday, December 28, 2009 10:19:03 PM"

    I feel quite lost of this message, who can help me make it clear. Any suggestions will be highly appreciated.

    A lost person.


  • 2.  RE: I need help
    Best Answer

    Posted Dec 29, 2009 02:38 AM
    Hi,

    PLease check the steps below to create a tamper protection exception from SEPM:

    How to add a centralized Exceptions Policy if you don’t already have one to edit

    1. Open the Symantec Endpoint Protection Manager
    2. Click Policies
    3. Click Centralized Exceptions
    4. Click add a centralized policy
    5. Click close
    6. Assign Policy dialog box will pop up
    7. Click YES to assign the policy to the group or groups of your choice
    8. Check the box next to the group you would like to assign the policy
    9. Click Assign

    How to create exclusions and exceptions for: Tamper Protection, Application Control Driver, or Application Control Rules.

    Example: Tamper Protection

    In order for the following process to work you must have alerts already generated.

    1. Click Monitors
    2. Click the Logs tab
    3. For Log type, choose Application & Device Control
    4. Click Advanced Settings
    5. For Event Type, select Tamper Protection
    6. Click View Logs
    7. Click a tamper protection event that contains the executable to exclude
    8. At the top of the table, in the Action box, choose: Add file to Centralized Exceptions Policy
    9. Click Start
    10. Check Process File to be added is correct
    11. Select the Centralized Exception policy you want to add the new exception to
    12. Click OK
    13. Click OK at the Message box
    14. When client checks in with SEPM it will get new policy based on heartbeat interval.




  • 3.  RE: I need help

    Posted Dec 29, 2009 10:35 PM
    hi Aniket Amdekar,

    thank you so much for your clear steps. I will try it.