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I pushed SEP 12 to two Win XP, they refuse to communicate with SEPM

Created: 20 Dec 2012 • Updated: 21 Dec 2012 | 4 comments
This issue has been solved. See solution.

This thread is an offshoot of

I have a test SEPM server running SEP 12 (Version 12.1.2015.2015).

I have two test Windows XP workstations that were previously running SEP 11 RU7 and were checking into another test SEPM server running SEP 11 RU7

Yesterday I was able to remotely deploy SEP 12 installation package to these two Windows XP workstations. I decided to check how things are this morning

1. When I check the SEPM server running SEP 12, these two workstations do not appear

2. When I check the SEPM server running SEP 11 RU7, these two workstations no longer have a green dot, but they still appear

3. When I check the SEP clients on the workstations themselves, they have been upgraded to SEP 12 ~~~BUT~~~ status says offline

When I remotely deploy SEP 12, I expect that these two workstations will (1) upgrade to SEP 12 and (2) check into SEPM 12 console.

How to make it such that when I remotely push SEP 12 to workstations, they upgrade AND check into the SEPM 12 console.


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ᗺrian's picture

When you created the package from the new SEPM to be deployed did you check the following?

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Sonihal's picture

Ok Brian, now I was able to push to the two Windows XP workstations.