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I too keep getting message

Created: 01 Jul 2013 | 2 comments

I too keep getting message “The Agent for Windows on at least one server does not have the most recent updates. To install the most recent updates, on the Backup and Restore tab, right-click the remote computer that is out of date, and then select Update.

I followed all the fixes

All icons look updated

All versions the same

Ran LiveUpdate no new updates?

Have been getting this message for months only noticed now when clearing logs

Should I update all clients?

I don’t want to if I have to reboot any of the servers?

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CraigV's picture


Generally if you have AOFO installed you need to restart. I got around this by fooling BE into thinking it had restarted by editing the like a charm.
You need to go to: hkey_localmachine -software - symantec - backup exec for windows a search for a key called PatchReboot and delete it. Do this after installing the patches and get a backup of the registry. It allows a more ontrolled reboot cycle.


Alternative ways to access Backup Exec Technical Support:

pkh's picture

Should I update all clients?

When you update BE, you MUST push out the remote agents to the clients.  Otherwise, they do not have the updates.

I don’t want to if I have to reboot any of the servers?

There may be processes holding on to the remote agent modules during the update.  If you do not re-boot the servers, the update process will not be complete.