Endpoint Protection

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  • 1.  I want to delete all the tmp files from All Users\Application Data\Symantec\Symantec Endpoint Protection\xfer

    Posted Apr 16, 2010 09:51 AM
    I never can, even with the services stopped. What do I need to do, to purge these files???


  • 2.  RE: I want to delete all the tmp files from All Users\Application Data\Symantec\Symantec Endpoint Protection\xfer

    Posted Apr 16, 2010 09:59 AM
    Call Symantec Support and ask them about SymDel Tmp.

    This utlity will delete all the .tmp files


  • 3.  RE: I want to delete all the tmp files from All Users\Application Data\Symantec\Symantec Endpoint Protection\xfer

    Posted Apr 16, 2010 10:04 AM


    Using the "SymDelTmps" utility

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008060212522348


  • 4.  RE: I want to delete all the tmp files from All Users\Application Data\Symantec\Symantec Endpoint Protection\xfer

    Posted Apr 16, 2010 10:12 AM
    I followed this document by Symantec and it took care of the issue on a particular machine for me.  I even created a little script based on these steps.

    Large amounts of temp files are being created in the xfer_tmp or 7.5/xfer folder and are being detected as threats.
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009042217073548


  • 5.  RE: I want to delete all the tmp files from All Users\Application Data\Symantec\Symantec Endpoint Protection\xfer

    Posted Apr 16, 2010 03:17 PM
    Tried that in the past :-(

    I opened a case, I just REALLY wish something as simple as this was avialble to be handled without intervention from support.


  • 6.  RE: I want to delete all the tmp files from All Users\Application Data\Symantec\Symantec Endpoint Protection\xfer

    Posted Apr 16, 2010 04:47 PM

    What's error you get?  Which services have you stopped before doing this?



  • 7.  RE: I want to delete all the tmp files from All Users\Application Data\Symantec\Symantec Endpoint Protection\xfer

    Posted Apr 16, 2010 04:54 PM
    Install RU6(11.0.6000.550) for starters to prevent the problem from happenning again as this is a bug. The DelTemps.exe works but the problem is that is has to be run locally or using a remote execute tool like PSExec, and it takes hours if there are literally thousands of temp files. I created a VB script that I run from a web page that does it a little better, in my opinion, both methods work for me but they can run for several hours, like sometimes over 24 hrs. That is why I prefer the script as it works behind the scenes and doesnt bother the user.


  • 8.  RE: I want to delete all the tmp files from All Users\Application Data\Symantec\Symantec Endpoint Protection\xfer

    Posted Apr 17, 2010 06:15 PM
    From what I understand the SymDelTmps utility is just an automated version of what blenahan posted above. Since you said that you have already tried this and it didn't work, then I would have to assume the you might also have trouble with the SymDelTmps utility. I am curious as to the root cause, so could you provide more details, maybe an error message you are seeing? 

    Grant-