I want to delete all the tmp files from All Users\Application Data\Symantec\Symantec Endpoint Protection\xfer
Updated: 18 Oct 2010 | 7 comments
I never can, even with the services stopped. What do I need to do, to purge these files???
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Call Symantec Support and ask
Call Symantec Support and ask them about SymDel Tmp.
This utlity will delete all the .tmp files
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
SymDelTmps utility
Using the "SymDelTmps" utility
http://service1.symantec.com/SUPPORT/ent-security....
Thanks & Regards Sandip C Sali
I followed this document by
I followed this document by Symantec and it took care of the issue on a particular machine for me. I even created a little script based on these steps.
Large amounts of temp files are being created in the xfer_tmp or 7.5/xfer folder and are being detected as threats.
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009042217073548
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Blen, even that didn't work
Tried that in the past :-(
I opened a case, I just REALLY wish something as simple as this was avialble to be handled without intervention from support.
From what I understand the
From what I understand the SymDelTmps utility is just an automated version of what blenahan posted above. Since you said that you have already tried this and it didn't work, then I would have to assume the you might also have trouble with the SymDelTmps utility. I am curious as to the root cause, so could you provide more details, maybe an error message you are seeing?
Grant-
Please don't forget to mark your thread solved with whatever answer helped you : )
What's error you get? Which
What's error you get? Which services have you stopped before doing this?
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Install RU6(11.0.6000.550)
Install RU6(11.0.6000.550) for starters to prevent the problem from happenning again as this is a bug. The DelTemps.exe works but the problem is that is has to be run locally or using a remote execute tool like PSExec, and it takes hours if there are literally thousands of temp files. I created a VB script that I run from a web page that does it a little better, in my opinion, both methods work for me but they can run for several hours, like sometimes over 24 hrs. That is why I prefer the script as it works behind the scenes and doesnt bother the user.
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