Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

"I2_LDVP.TMP"

Created: 21 Jun 2012 • Updated: 22 Jun 2012 | 9 comments
This issue has been solved. See solution.

SEP is creating huge accumulating file under "I2_LDVP.TMP" during scan run

Comments 9 CommentsJump to latest comment

.Brian's picture

What version of SEP are you running? You may need to upgrade:

Large numbers of .tmp files are being created in the xfer_tmp or 7.5\xfer folder and are being detected as threats.

http://www.symantec.com/business/support/index?pag...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

beingacatalyst's picture

Hello Brian.. I happen to be using the latest version of 12.1

.Brian's picture

Check this:

Files are left in the i2_ldvp.tmp folder after scanning

http://www.symantec.com/business/support/index?pag...

 

This can be deleted after the scan finishes.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Mithun Sanghavi's picture

Hello,

What version of SEP 12.1 are you running?

Was this SEP 12.1 from Migrated from the earlier version of SEP 11.x?

Is this issue occurying on 1 machine or all machines?

Incase, if this is occuring on 1 client machine, then

1) Uninstall SEP client along with Liveupdate.

2) Delete all Symantec directories and clear Temp directory

3) Restart the machine

4) Reinstall SEP client on the machine.

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

.Brian's picture

Does the folder/file delete after the scan finishes?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

beingacatalyst's picture

The file needs to be deleted manually after stopping the SEP services.. sometimes even that does not work\

This is on a File server machine.

Simpson Homer's picture

The issue is fixed in SEP 11.0 RU7 MP1.

Not sure about the 12.1 release fix.

SOLUTION
cemilebaşak's picture

Hi;

 

Can you please try the following.

Solution

 

Workarounds:

  1. Temporarily stop the Symantec Endpoint Protection (SEP) services and then attempt to delete the files.
  2. Reboot into Safe Mode and attempt to delete files.

 

 

Additional notes:
The folder "i2_ldvp.tmp" is used as a temporary location for the files which are getting extracted during a scan.
The files located in that folder should be automatically deleted as soon as scan completes.

Reasons for files not being automatically deleted after the scan include the following:

  1. The scan didn’t complete successfully.
  2. There was not enough hard disk space for SEP to extract the file.
  3. Rights and permissions for this (And other) folders have been modified from Microsoft default.

 

 

link: http://www.symantec.com/business/support/index?page=content&id=TECH97520&actp=search&viewlocale=en_US&searchid=1340360429903

 

 

Regards;

Cemile Denerel BAŞAK

Note: Please mark as solution if its help you.