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"I2_LDVP.TMP"

Created: 21 Jun 2012 | Updated: 22 Jun 2012 | 9 comments
beingacatalyst's picture
beingacatalyst
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This issue has been solved. See solution.

SEP is creating huge accumulating file under "I2_LDVP.TMP" during scan run

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Brian81's picture
Brian81 Trusted Advisor
"I2_LDVP.TMP" - Comment:21 Jun 2012 : Link

What version of SEP are you running? You may need to upgrade:

Large numbers of .tmp files are being created in the xfer_tmp or 7.5\xfer folder and are being detected as threats.

http://www.symantec.com/business/support/index?pag...

SEP Knowledge Base

Endpoint SWAT

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beingacatalyst's picture
beingacatalyst
"I2_LDVP.TMP" - Comment:21 Jun 2012 : Link

Hello Brian.. I happen to be using the latest version of 12.1

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Brian81's picture
Brian81 Trusted Advisor
"I2_LDVP.TMP" - Comment:21 Jun 2012 : Link

Check this:

Files are left in the i2_ldvp.tmp folder after scanning

http://www.symantec.com/business/support/index?pag...

 

This can be deleted after the scan finishes.

SEP Knowledge Base

Endpoint SWAT

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Mithun Sanghavi's picture
Mithun Sanghavi Symantec Employee Technical Support Accredited
"I2_LDVP.TMP" - Comment:21 Jun 2012 : Link

Hello,

What version of SEP 12.1 are you running?

Was this SEP 12.1 from Migrated from the earlier version of SEP 11.x?

Is this issue occurying on 1 machine or all machines?

Incase, if this is occuring on 1 client machine, then

1) Uninstall SEP client along with Liveupdate.

2) Delete all Symantec directories and clear Temp directory

3) Restart the machine

4) Reinstall SEP client on the machine.

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a

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beingacatalyst's picture
beingacatalyst
"I2_LDVP.TMP" - Comment:21 Jun 2012 : Link

Nothing has helped so far...

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Brian81's picture
Brian81 Trusted Advisor
"I2_LDVP.TMP" - Comment:21 Jun 2012 : Link

Does the folder/file delete after the scan finishes?

SEP Knowledge Base

Endpoint SWAT

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beingacatalyst's picture
beingacatalyst
"I2_LDVP.TMP" - Comment:22 Jun 2012 : Link

The file needs to be deleted manually after stopping the SEP services.. sometimes even that does not work\

This is on a File server machine.

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Simpson Homer's picture
Simpson Homer Symantec Employee
"I2_LDVP.TMP" - Comment:22 Jun 2012 : Link

The issue is fixed in SEP 11.0 RU7 MP1.

Not sure about the 12.1 release fix.

SOLUTION
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CEMILE's picture
CEMILE Partner Accredited
"I2_LDVP.TMP" - Comment:22 Jun 2012 : Link

Hi;

 

Can you please try the following.

Solution

 

Workarounds:

  1. Temporarily stop the Symantec Endpoint Protection (SEP) services and then attempt to delete the files.
  2. Reboot into Safe Mode and attempt to delete files.

 

 

Additional notes:
The folder "i2_ldvp.tmp" is used as a temporary location for the files which are getting extracted during a scan.
The files located in that folder should be automatically deleted as soon as scan completes.

Reasons for files not being automatically deleted after the scan include the following:

  1. The scan didn’t complete successfully.
  2. There was not enough hard disk space for SEP to extract the file.
  3. Rights and permissions for this (And other) folders have been modified from Microsoft default.

 

 

link: http://www.symantec.com/business/support/index?page=content&id=TECH97520&actp=search&viewlocale=en_US&searchid=1340360429903

 

 

Regards;

Cemile Denerel

Note: Please mark as solution if its help you.

 

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