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iam trying to pull up basic reports through the Altiris console

Created: 07 Jun 2013 | 6 comments

Hi

 

iam trying to pull up basic reports through the Altiris console, do i need the IT Analytics to be configured ? or can i still go ahead and pull up the basic reports

right now i have access to around 50 machines, they are all Lab machines

i am able to view the collection and also able to filter the machine with respect to their OS etc...

 

Thank you

 

Tanoj

Operating Systems:

Comments 6 CommentsJump to latest comment

andykn101's picture

IT Analytics add reports and replaces some of the built in ones, but not many and I think the icon changes for the reports that use IT Analyitics if you have installed IT Analytics. Most reports will work regardless.

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

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tanoj.mahiskar.ibm@gmail.com's picture

so if iam not able to pull up any basic report too, though i see many names listed there under the tree, what do i check ?

andykn101's picture

Altiris logs 

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

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Thomas Baird's picture

What basic reports are you trying to pull up?  Give us an example or two.

 

Thanks!

Thomas Baird
Private Consultant & open to full-time opportunities.
That means I CAN help beyond the forum (directly).

 

tanoj.mahiskar.ibm@gmail.com's picture

Hi Thomas

iam trying to create a custom report, like sorting computers according to their operating system, user name, installed software names, etc

iam able to find the builtin reports, but was trying to apply filters using custom option

 

fyi i believe IT Anatics server is not provided as of now because these 30 machines which the console shows are lab testing machines

what is the webaccess link for reports, like i believe there must be webaccess to be able to pull up the builtin reports without having to open the console

 

also on the console, not all builting reports work, only few show the results, so i was wondering why

 

where and what settings to check to make sure the console is connected to the sql server etc to be able to pull up the reports ?  

 

 

 

 

 

prince_y's picture

Hi Tanoj,

   If you want to check the database settings in the notification server you can navigate to settings-->Notification server-->database settings in the console

There you can find the SQL server name and the databse which is used by altiris and the credentials to authenticate the database