IBM N3700 not on HCL - is there a roadmap to support this in future release.

Updated: 21 May 2010 | 2 comments

Samad

0 0 Votes

I am currently evaluating Backup Exec 11d (7170) for Windows Server. When i try adding NDMP server (IBM n3700 running ONTAP 7.2.2.) i get the following error:

"Backup Exec does not support the NDMP server vendor type or revision level. Refer to the Backup Exec Administrator's Guide for information on supported devices"

Is this device going to be supported in later patches or release? If yes, what would be the timeline?

My purchase decision is based on the the resolution or some tentative roadmap to resolve this issue from Symantec.

Please respond at the earliest.

Thanks.

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Dec

2007

0 Votes 0

Aidan Finley

Symantec Employee

Hello Samad -

We will be supporting the IBM N-Series with both Backup Exec 11d and the upcoming Backup Exec 12 product.

I expect a patch to be availble relatively soon to support the N3700 with Backup Exec 11d. Backup Exec 12 will support the N Series at its release.

Thanks,

Aidan Finley

Sr. Product Manager, Backup Exec

Dec

2007

0 Votes 0

Samad

Hi Adian,

Thanks for the response and good to know that N-Series will be supported. Appreciate if you could let me know the tentative release date for the patch since i am in the mid of decision making for the purchase of software for our use.

Thanks

Samad

IBM N3700 not on HCL - is there a roadmap to support this in future release.

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