Video Screencast Help

identify Master Key for folder

Created: 01 Mar 2014 | 2 comments

How can i find out which Master Key is encrypting a particular folder?  I made the mistake in the past of assigning more than 1 master key and now i can not decrypt certain folders that were not encrypted with my master key.  

Any solution(s) would be greatly appreciated!

Operating Systems:

Comments 2 CommentsJump to latest comment

bipshr's picture

Hi there,

Was your folder encrypted using FileShare (previously known as PGP NetShare) ? If it is the fact, then you can select the folder, right click to it and then select the properties dialog box, select the Symantec File Share Encryption tab. In the Folder access box, you will see the list of keys to which that folder is encrypted to.

Hope it helps,

Best Regards,


dcats's picture

Hi backin2shape,

I believe this will give you the details you need:
Open a command prompt (CMD) and go to the installation folder of the client, something like "C:\Program Files (x86)\PGP Corporation\PGP Desktop".
There type:
pgpnetshare --list "path_to_the_folder"

Nonetheless, if you don't have access to the private key of the key you find listed, you will not be able to access that data.
I'm not sure if this works, but in case you have read access (you are a simple user of that encrypted share) you can try creating a new netshare folder and copying the contents.

If you don't have access, at least, to the public keys, the output will only be the key ID. You will need to find the owner of the key by that key ID.