Endpoint Protection

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  • 1.  Idle detection

    Posted Sep 02, 2013 11:44 AM

    Good afternoon

     

    I have set up the idle detection in my Endpoint manager, but my question is: what exactly means 'idle detection'?

     

    I mean, is this working if my clients are locked or just when they are login on?

     

    Thanks a lot.



  • 2.  RE: Idle detection

    Broadcom Employee
    Posted Sep 02, 2013 12:04 PM

    are you looking for information on SEP?

    doe sthis helps

    http://www.symantec.com/business/support/index?page=content&id=HOWTO55289

     



  • 3.  RE: Idle detection

    Posted Sep 02, 2013 05:59 PM

    Are you referring to updates or scanning during idle times?



  • 4.  RE: Idle detection

    Posted Sep 03, 2013 03:48 AM

    Good morning

    I'm referring when I update my clients.

    Cheers

    Diego

     



  • 5.  RE: Idle detection

    Posted Sep 05, 2013 03:19 PM

    Clients will update regardless of if someone if logged in or not.

    As long as the PC is on and clients can talk to the SEPM/GUP, they will update.



  • 6.  RE: Idle detection

    Posted Sep 05, 2013 03:26 PM

    To ease client computer performance issues, you can configure content downloads to run when client computers are idle. This setting is on by default. Several criteria, such as user, CPU, and disc actions, are used to determine when the computer is idle.

    If Idle Detection is enabled, once an update is due, the following conditions can delay the session:

    • The user is not idle.

    • The computer is on battery power.

    • The CPU is busy.

    • The disk I/O is busy.

    • No network connection is present.

    After one hour, the blocking set is reduced to CPU busy, Disk I/O busy, or no network connection exists. Once the scheduled update is overdue for two hours, as long as a network connection exists, the scheduled LiveUpdate runs regardless of idle status.

    Check this Article:

    Configuring client updates to run when client computers are idle