IDR can't see Media Server
My v12.5 IDR restore of a 2008 server keeps reporting the following two errors (one, then the other right in a row) when at the "Connect to Media Server" page:
Unable to add service account to the local Administrators group
Unable to establish connection with the media server
Lots of ugly details:
My Media Server is a Windows 2000 Standard Server, running BE 12.5, patched to the latest.
My restore server is a Windows 2008 Standard Server, using an IDR boot CD with the latest .DR file on it.
My Media Server does not have a running firewall.
Both servers are on the same subnet - there is no firewall between them.
Our network does NOT have WINS - which might be part of the the problem?
See last post in the thread: https://www-secure.symantec.com/connect/forums/idr-not-able-see-media-server
Earlier in the IDR Wizard, at the "Select Recovery File", I can select "Configure Network", and all appears fine.
I'm using DHCP - and can ping the restore server from the Media Server just fine.
At that same screen, I can "Browse for Disaster Recovery Files" - and can successfully map drives & browse to my Media Server.
The .DR file reads just fine (both off the CD & mapped drive), and has correct partition information.
At the "Select Restore Method" page, I select "remote media server" - which I must do for our network.
At the "Connect to Media server page, I've tried all combinations of the following:
-Server name of MediaServerName or IP
-Domain name of "domain" or "domain.local"
-User name of "BESA" or "domain\BESA" or "TestDomainAdminAccount"
When I check the security event log on the media server, I do not see failure logs when the errors appear.