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IDR Preparation Wizard not available

Created: 11 Jul 2013 | 3 comments

Hello:

I'm trying to setup an Intelligent Disaster Recovery disk on our BackupExec 2010 SR3 server.  When I go to Tools > Wizards, the choice for Intelligent Disaster Recovery Preparation Wizard... is greyed out.  What do I need to do to make this available?  I am using the Not for Resale version for non-profits.  Is this feature not available in this version or have I missed some preliminary step to using the wizard?

Tx

Bill

Operating Systems:

Comments 3 CommentsJump to latest comment

Sym-cr@zy's picture

Hi Bill,

The IDR preparation wizard is greyed out because you would not have installed the IDR option. Please find 

the screenshot attached.

To install it, Goto: Tools-> "Install Options and License Keys on this Media Server". Afetr installing this option you will be able to run the IDR preparation wizard.

Thanks!!

 

 

 

pic1.jpeg
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Donald Eady's picture

Sym-Cr@zy  Hit it right on the head. You'll need to install the IDR option, once this is done the option will no longer be greyed out.. Below is a little documentation about the IDR option 

 

http://www.symantec.com/business/support/index?page=content&id=HOWTO23844

I hope this posting was helpful

  

bill dunn's picture

Thanks guys.I've got a job running now so it won't let me run an installation but I'll try it later today.

Thanks again.

Bill