Endpoint Protection

 View Only

  • 1.  IE browser hijacker " http://www-search.info/?src=us"

    Posted Feb 11, 2015 01:36 PM

    I have fully scanned my hardrive with symantec Endpoint Protection but the browser hijacker still exist. So what I did is to uninstall Mozilla And Chrome browser and re install. But the internet explorer cannot be uninstall. Is there any way to get rid of this browser hijacker? This is what appears to the IE browser when initially started " http://www-search.info/?src=us " I have windows 8.1 and IE 11.  



  • 2.  RE: IE browser hijacker " http://www-search.info/?src=us"

    Posted Feb 11, 2015 01:37 PM

    Have you tried Norton power eraser?

    https://security.symantec.com/nbrt/npe.aspx



  • 3.  RE: IE browser hijacker " http://www-search.info/?src=us"

    Posted Feb 12, 2015 11:31 AM

    I have downloaded and tried with no luck. Thank you very much though for the suggestion.



  • 4.  RE: IE browser hijacker " http://www-search.info/?src=us"

    Posted Feb 12, 2015 11:34 AM

    Try AdwCleaner



  • 5.  RE: IE browser hijacker " http://www-search.info/?src=us"
    Best Answer

    Posted Feb 12, 2015 02:57 PM

    Thanks again for your response.

    I kept searching and came across this. Here is what I have found in the "https://support.norton.com/sp/en/us/home/current/solutions/kb20100811171926EN_EndUserProfile_en_us " and worked just fine. Here is the instruction from above.

    Reset Microsoft Internet Explorer settings

    1. Start Internet Explorer.

    2. On the Tools menu, click Manage add-ons.

    3. In the Manage Add-ons window, under Add-on Types, select Toolbars and Extensions.

    4. If you find any suspicious toolbar listed, select that toolbar, and click Disable.

    5. In the Manage Add-ons window, under Add-on Types, select Search Providers.

    6. Select a search engine, and click Set as default.

    7. Select the unknown search engine, and click Remove and Close.

    8. On the Tools menu, click Internet Options.

    9. In the General tab, under Home page, enter the address of your preferred page.

    10. Click Apply and OK.

    11. On the desktop, right-click the Internet Explorer shortcut and select Properties.

    12. In the Internet Explorer Properties window, under the Shortcut tab, in the Target field, delete the text after iexplore.exe"

    13. Click Apply and OK to save the changes.

    14. Click Close.                                                                                                                                



  • 6.  RE: IE browser hijacker " http://www-search.info/?src=us"

    Posted Feb 13, 2015 09:00 AM

    Thanks for posting this, rantey!  Please do mark your thread "solved" so that it will be indexed in searches, and future victims in the same situation can find the procedure they need.  &: )

    In my experience it is these last few steps which are most crucial:

    1. On the desktop, right-click the Internet Explorer shortcut and select Properties.

    2. In the Internet Explorer Properties window, under the Shortcut tab, in the Target field, delete the text after iexplore.exe"

    3. Click Apply and OK to save the changes.

    4. Click Close.                                              

    On a computer that I cleaned, I had to find everywhere that the IE shortcut was located and manually remove that extra text after .exe.

    Many thanks,

    Mick