Video Screencast Help


Created: 05 Sep 2012 • Updated: 05 Sep 2012 | 2 comments
This issue has been solved. See solution.

Hello people
There is a process called igfxpers.exe consuming too my memory what would that be? is virus?
thank you

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Fabiano.Pessoa's picture

Hi StevenN

Igfxpers.exe is a process installed as part of the Intel Graphics Media Accelerator Driver that provides additional configuration options. It automatically installs the boot menu, and launch each time you start your computer. Although it is a trusted application and not malicious adware or spyware, it uses system resources and excessive memory with no benefit. Because it is not necessary for operating the computer, it can be readily removed without affecting the computer components.

1.Click the Windows Start button. Click Run and type "% SystemRoot% system32restorerstrui.exe" (without quotation marks) and then click OK. Click Create a restore point in Welcome to System Restore page, and click Next. Enter a name for your restore point and click Create. Click Close. This will backup the registry and system.
2nd. Press Cltrl, Alt and Delete keys together to open the Windows Task Manager. Click the Processes tab.
3rd. Scroll down and click igfxpers.exe. Click End Process. Close the Windows Task Manager.
4th. Click the Windows Start button, and then click Search. Click search for all files and folders in the left pane to open the search box. Click More advanced options and put a check in the following categories: Search system folders Search hidden files and folders Search subfolders if tape backup of sensitive research
5th. Search for and delete the following file: igfxpers.exe
6th. Click the Start button and click Run. Type "regedit" (without quotes) and click OK to open the System Configuration utility.
7th. Click the Startup tab and remove the check from igfxpers.exe and click OK. Restart the computer to complete the removal process.

Big hug

Fabiano Pessoa

Systems Analyst - Forensic Expert

pete_4u2002's picture

its intel graphics process, if you feel it is suspcious submit to symantec.