Endpoint Protection

 View Only

  • 1.  IIS Server High CPU

    Posted Jul 30, 2013 10:13 AM

    I have an IIS Server that is consistently spiking in CPU at over 50% with just basic AV and SEP client verion 12.1.2. Any idea why that would be? Are there exceptions I need to look into?



  • 2.  RE: IIS Server High CPU

    Posted Jul 30, 2013 10:18 AM

    What process is utilising the CPU?

    Exclude:

    %systemroot%\IIS Temporary Compressed Files (IIS 6.0)

    %SystemDrive%\inetpub\temp\IIS Temporary Compressed Files (IIS 7.0)

    %systemroot%\system32\inetsrv



  • 3.  RE: IIS Server High CPU

    Posted Jul 30, 2013 10:24 AM

    12.1 SEPM / client does not use IIS.SEP 11.x was using IIS

    You can check the the performance counters

    http://support.microsoft.com/kb/919790



  • 4.  RE: IIS Server High CPU

    Posted Jul 31, 2013 05:19 AM
    I agree with Rafeeq please check performance counters


  • 5.  RE: IIS Server High CPU

    Posted Aug 01, 2013 09:29 AM

    So now I'm told that it's just not IIS servers but other servers too and the behavior is intermittent. How do I pinpoint that it's SEP causing this (as everyone is saying) other than disabling SEP?



  • 6.  RE: IIS Server High CPU

    Posted Aug 01, 2013 09:39 AM

    Does disabling SEP cause the issue to stop? If so, this is something you will likely need to work with support on as they have the necessary resources to troubleshoot and determine a cause.

    Also, just as an fyi, RU3 is the latest version of SEP. You may be asked to upgrade to see if it fixes the issue.