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illegal drive in robot

Created: 22 Jun 2013 • Updated: 30 Jun 2013 | 4 comments
Nagalla's picture
This issue has been solved. See solution.

 

Hello Everyone.. 

I am tyring to add the robot to the netbackup server 7.5.0.4 and its giving the error "illegal drive in robot", showing status as "unusable"

the robot/tape library is contorled by other master server previouly that was not in production.. and now trying to connect this to the Production Master.. 

i find that it has some stuck tapes in the Tape drives.. 

does stuck tape is the  reason for the error :illegal drive in robot"?

 

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Nicolai's picture

What type of robot are we talking about (vendor/modelnumber)  ?

if possible - try to power off the tape drive that got a stuck tape.

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.

SOLUTION
Nagalla's picture

tape library is supported by Netbackup 7.X, but the Quantam tape Drives in the librarary is not supported by Netbackup 7.X.. they are used when netbackup was in 6.X

thanks a lot

Yasuhisa Ishikawa's picture

Tape library must be operational. Fix the stuck first.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Marianne's picture

Check output of 'scan' on the robot control host. 

Sounds as if there is a problem with the robot itself.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
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