Pete,

I have moved your comment to the Control Compliance Suite forum in an effort to get your  question resolved. This will get your question in front of the right team. I will also forward your question to the product team.

Well ..... I followed instructions as per my last e-mail from Support to call Technical Support. My conversation was basically rehashing what was already originally documented in the call and wanted to pass me over to the person who originally handled the call. Jaime basically gave me two options to either wait until tomorrow for a followup call or wait a further several minutes which I felt like wasn't going anywhere. I politely requested to speak to regional support, namely in the USA ..... they hung up on me. So I am anxiously waiting on a followup from within this blog.

thanks

Pete

Hello Pete.

I'm interested in helping you as quickly as possible. I will reach out to you directly by private message.

David Smith

thanks David

May I know what's the issue you facing. FYI, we just upgraded two CCS 9.0.1 to CCS 11...after that lots of issues need to be resolved.

Hi Symbeta,

At present I'm trying to stabilise v9.0.1 env before upgrading to V11.

Presently, BindView cannot see my DEV environment and it wasn't the case not long ago .....

the other issue I'm experiencing is under bv-config (windows) a master/slave is showing up on my test env and am able to run queries yet on the server itself there are no bindview services running. there are funky thing happening and since I've inherited this product 1 week ago, I'm trying to ascertain these anomalies whilst learning up on this product .....

thanks