Video Screencast Help

IM Manger won't install - This program cannot be run in DOS mode

Created: 31 Aug 2011

Hi All,

I'm trying to install a trial download of Symantec IM Manager but when I try and run the exe "Symantec_IM_Manager_8.4.17_Win32_EN.exe" I get a message telling me "This program cannot be run in DOS mode.". 

I've tried downloading the file multiple times using both IE and the Symantec DL Manager but each time the exe fails to run.  I've also tried downloading from a different internet connection but this didn't resolve the problem either.  To me it looks like the installer on the Symantec website is corrupted but I thought it was worth asking the question to see if anyone else had the same issue?



Discussion Filed Under: