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Image capture in Altiris

  • 1.  Image capture in Altiris

    Posted Sep 10, 2012 06:16 PM

    Hi Team,

        We are using Altiris v6.9. I tried to capture the image from thin client, Then i create a new job, the job status is "Sending Wake-On-Lan signal".

     

    I attached screen shot also, anyone guide me and fix this issue.

     

     

    - vicky



  • 2.  RE: Image capture in Altiris

    Posted Sep 10, 2012 06:17 PM
      |   view attached

    Some problem in connect so screen shot missed,

    Now attached here...



  • 3.  RE: Image capture in Altiris

    Posted Sep 10, 2012 07:42 PM

    Do you allow WOL at a network layer?



  • 4.  RE: Image capture in Altiris

    Posted Sep 10, 2012 09:49 PM

    Hi,

          What is WOl?

       How to alow this one in network layer?



  • 5.  RE: Image capture in Altiris

    Posted Sep 11, 2012 02:57 AM

    Hi,

       anyone fix this issue.

    Also how to i check WOL allowed in a network layer?



  • 6.  RE: Image capture in Altiris

    Broadcom Employee
    Posted Sep 11, 2012 04:01 AM

    Hello

    What is the thin client you are trying to captue th image from.

    Also this KB how to manage thin clients may be helpful

    http://www.symantec.com/docs/HOWTO1563
     



  • 7.  RE: Image capture in Altiris

    Posted Sep 11, 2012 08:08 AM

    Sending WOL usually implies that the console is not seeing a connection from the client.  In order to capture an image you are going to need an automation environment (such as WinPE or LinuxPE).  Are you booting into that successfully?



  • 8.  RE: Image capture in Altiris

    Posted Sep 11, 2012 07:06 PM

    Now i'm not able to deploy the new image also.

    How to fix this issue. i don't know altiris full details. Please let me know.....



  • 9.  RE: Image capture in Altiris

    Broadcom Employee
    Posted Sep 12, 2012 02:34 AM

    Hello

    Please chek the articls and document's here

    http://www.symantec.com/business/support/index?page=landing&key=55263

    I am sure you find alot of useful infomation



  • 10.  RE: Image capture in Altiris

    Posted Sep 12, 2012 03:50 PM

    Can you answer my question above?  In order to deploy or pull an image, you need to be in an Automation Environment (such as WinPE or LinuxPE).  Knowing this is a starting point to troubleshooting your issue.



  • 11.  RE: Image capture in Altiris

    Posted Sep 15, 2012 06:19 AM

    Hi,

     

      Can you provide some detials about Automation Environment. Then i'll check it altiris server. bcoz i a new person of altiris server.

     

     



  • 12.  RE: Image capture in Altiris

    Posted Sep 17, 2012 09:02 AM

    In order to utilize Deployment Solution to push or pull images, you need to be able to boot your clients into an automation environment (such as WinPE or LinuxPE).  This environment needs to have been created by Altiris Deployment Solutions (Boot Disk Creator).  The booting can be done via PXE (most common setup), bootable DVD, bootable USB drive, or embedded Automation Partition.

    Once you have booted to an automation environment, the client will then check in with the Deployment Server to see if there are any jobs for it.  At this point, your status in the Deployment Console will change from the Sending WOL signal, to executing the job.