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Image Deployment Error: to Virtual Partition - client timed out

Created: 26 Aug 2010 | 3 comments

Hi
 
I'm using Ghost 11.5.1.2266 to deploy images to about 30 HP xw4600 workstations at my work.   The computers are broken up into two groups, each group in a different room and on different subnets.    I've been deploying to images to the computers in Group/Room 1 with no problem since setting up the environment last year.  We purchased them last year and they are located on the same subnet as the ghost server.    I'm setting up the Group/Room 2 computers in a new room on a different subnet.    The Group 2 computers are relatively new xw4600s and I think they might have a different SATA  controller then the older ones in Group 1, but I don't think that has to do with the problem.      Here's the problem:
 
When I deploy an image (XP Pro) to a Group 2 computer the task eventually fails in the 'To Virtual Partition' step with 'Client Timed Out' in the details.    All of the computers have good connections to the Ghost Server and the image tries to deploy so I don't think the different subnet is part of the problem.    The same image deploys to the computers in Group 1 no problem and are all of the settings for the Group 2 computers are the same in the Ghost Console.   They are all configured to use the default WinPE PreOS.   For the network settings they are all using the Broadcom BCM57xx template.  Everything is the same from what I can tell.
 
I haven't updated the Broadcom network driver in the console because it is working for all of the older computers in Group 1.  But if the NIC driver changed in the last few months it is possible that the console doesn't have the right driver for the new Group 2 computers.
 
Should I download a new driver?
 
Any ideas why the deployment fails to the new computers? 
 
Appreciate all suggestions.
 
Thanks!
brian

Comments 3 CommentsJump to latest comment

Nitin's picture

Hi Brian,

Please check the NIC for HP 4600 and HP4600S. I suspect the NIC drivers are different for both the models. If so, you need to download the appropriate drivers from respective website and add those drivers through Ghost Boot Wizard. From the error you mentioned it looks like the drivers are not appropriate / available. Please try and let us know the results.

Regards,
Nitin

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Prasanna R's picture

Hi Brian,

As Nitin said this seems to be a NIC driver issue. While the task is running check the status of the client machine. Does it get disconnected in console ?

The best thing to do is go to the HP website and download the NIC driver for HP 4600 and add it to the WinPE boot package. Make sure you download the Windows Vista 32 bit driver. The reason for downloading the Vista drivers is WinPE is based on Vista and it requires Windows Vista 32 bit drivers to work.

Given below is a document on how to add the drivers in WinPE,
http://service1.symantec.com/support/on-technology.nsf/854fa02b4f5013678825731a007d06af/e4c1aea6046866e288257444007f9333?OpenDocument

Hope this helps smiley

Regards,
Prasanna

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Venkatanathan's picture

Hi Brian,

Please follow the link as mentioned by Prasanna and use the driver that is attached to this thread.

Hope it helps !

AttachmentSize
Broadcom Netxtreme.zip 179.75 KB

Thanks,
Venkatanathan

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