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  • 1.  Image not replicating but says its fine on Site server

    Posted Apr 25, 2013 09:51 AM

    I got a problem with an image file not replicating. on the site server it says file downloaded and ready but when I checked the file size it was only half the size.  I deleed teh image file and guid folder and tried updating but packages but it dint update. It now says package is ready and downloaded even though there is no folder on the site server. any one got any ideas!

    It also says the package size is 0KB

    p.s. The location of the image on the NS is greyed out - I dont know if thats meant to be. Any images inported into NS and residing on it are not (dont know if this is related.)

    How can I refresh this

     



  • 2.  RE: Image not replicating but says its fine on Site server

    Posted Apr 25, 2013 01:25 PM

    There is more than just a greyed out image involved here.  First, if it's greyed out, I'm guessing it says there's an invalid location.  In fact, it sounds like the package was captured on a Site Server, and that original location / site server is no longer available.  Look at the location there and see if it's actually - in existence, and map to it from the SMP / NS Server to verify the NS can see it.

     

    Other thoughts:

    Is it the only image you have?  Any others working?  Do you have the original image file somewhere?  If so, you might try to import it with the Resource import tool: \\server\deployment\task handler\tools.  It will create a new resource with preferrably a new name (be sure to name it well) and that might then work.



  • 3.  RE: Image not replicating but says its fine on Site server
    Best Answer

    Posted Apr 26, 2013 03:50 AM

    Hi Thomas, hanks for the reply. when I checked the image settings, under 'Package Servers' tab - the 'Package Destination Location on Package Servers:' Was not ticked. I ticked this and put int he location it should be ( \\%COMPUTERNAME%\\deployment\task handler\image\<GuiID>) this done the trick. No idea how that happened. The image location is still greyed out, and yes, it was created on a site server as out NS is in a datacentere. thats no big deal though as it works.

    Thanks

     



  • 4.  RE: Image not replicating but says its fine on Site server

    Posted Apr 26, 2013 04:22 AM

    Hi,

    it's greyed out because the image was not captured or imported on NS. Have a look on following for  background information http://www.symantec.com/docs/HOWTO21731

    In 7.1 you are able to capture an image on every siteserver but for correct functionality it is needed to be imported into NS. There is a tool for this, mentioned in the linked article.

     

    Regards



  • 5.  RE: Image not replicating but says its fine on Site server

    Posted Apr 26, 2013 05:10 AM

    Hi, thanks md. When you say correct functionality, what do you mean. I dont see any benefit of copying a large image file to a NS server that sits in a datacentre and will not be used to deploy an image. What benefits would I see copying/importing this into NS ?

    Thanks



  • 6.  RE: Image not replicating but says its fine on Site server

    Posted Apr 26, 2013 06:02 AM

    Hi,

    I wrote it misunderstanding. You have all functionality but any client served by the ns directly as task/package-server couldn't get the image. But as far as I understand your NS serves no client, right?  

    So you are safe to rollout.

    One more thing to mention: I always view on my site servers as always be replaceable. So if there is any defect on one I only have to take new hardware / vm , install site server agents etc and let the automatism work itself. But for this you need all resources on a central stable place (the NS is defined to be this stable place). In the article mentioned in point 5 this is described as well. Sure, it's something about strategy but when I have to replace a Site Server I don't want to mind about "was there an image captured by him? Is it safe to replace it?" etc...

     

    Regards



  • 7.  RE: Image not replicating but says its fine on Site server

    Posted Apr 26, 2013 06:27 AM

    Thats a good point about replacing the site server if the image is on that one. Something to think about there. Grrrr :-)

    Thanks

     



  • 8.  RE: Image not replicating but says its fine on Site server

    Posted Apr 26, 2013 02:54 PM

    Technically none.  You are correct.  MOST customers don't capture/distribute that way, and having the image on a site server puts it at risk only because if the Site Server is removed and the image deleted from it, even if it has replicated, all copies will be lost because the "source location" is gone.

    But you are correct - if it was capture there, to be used only there, there's no reason to "bring it back home" to the NS.



  • 9.  RE: Image not replicating but says its fine on Site server

    Posted Apr 26, 2013 02:56 PM

    We have asked for a way to "fix" this ... oversight ... in the future, but unfortunately will NOT get it in the next release.  I'm still pushing for something "like" what the software library is.  We'll see.