Endpoint Protection

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  • 1.  Image with SEP 12.1 deployed to laptop has SysRasMan.dll issue

    Posted Jun 11, 2014 04:25 PM

    We use SCCM 2007 to deploy our standard images to our workstations. We're currently deploying SEP 12.1.2015.2015. with our images. We have no issues when deploying our images to desktops, but when we deploy to laptops, the registry has the path to SysRasMan.dll wrong in several places in under the following key:  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RasMan\PPP\EAP.

    The end result is that end users are not able to access any wireless network. If we correct the registry, the problem is resolved.

    When I check the registry for a desktop, the registry keys are correct. This only happens for laptops, and the last four we've imaged have had this issue. 

    Laptop users have no problems on the wired network. It's only wireless.

    If we uninstall SEP and re-install, using the same installer, the registry is corrected after re-install.

    So is this a problem with my image or is this a bug with SEP?

     



  • 2.  RE: Image with SEP 12.1 deployed to laptop has SysRasMan.dll issue

    Posted Jun 11, 2014 04:28 PM

    Are the laptops all the same make/model? Same BIOS?

    does it happen on all laptops?



  • 3.  RE: Image with SEP 12.1 deployed to laptop has SysRasMan.dll issue

    Posted Jun 11, 2014 04:32 PM

    It happens with different models of laptops, but yes, it's happened with the last four we've imaged.