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Import errors

Updated: 25 May 2010 | 3 comments
bjohn's picture
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I'm trying to import my existing Symantec 10.1.7 settings to SEPM, but it keeps failing after numerous installs and uninstalls.
We have two existing groups in our current structure, "server group" and "upstate offices". Server group imports without any issues, but upstate office does not. Upstate offices has 15 groups in it. I've attached the logs, can someone shed some light? Both server groups were unlocked.

installdm_log.err
com.sygate.scm.common.configobject.ValidationException: LuDownloadSchedule/StartTime: invalid attribute value:NaN!
 at com.sygate.scm.common.configobject.schema.LuDownloadSchedule.importFromElement(LuDownloadSchedule.java:354)
 at com.sygate.scm.common.configobject.schema.LuPolicy.importFromElement(LuPolicy.java:227)
 at com.sygate.scm.common.configobject.SchemaContainer.importFromElement(SchemaContainer.java:88)
 at com.sygate.scm.common.configobject.SchemaContainer.importFromElement(SchemaContainer.java:88)
 at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:85)
 at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:109)
 at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:114)
 at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:119)
 at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.readPolicies(SAVMigrationTool.java:577)
 at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.addGroupsAndData(SAVMigrationTool.java:520)
 at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.handleClientGroups(SAVMigrationTool.java:350)
 at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.handleOneGroupNode(SAVMigrationTool.java:430)
 at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.parseOutput(SAVMigrationTool.java:676)
 at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.runMigrationToolForPolicies(SAVMigrationTool.java:142)
 at com.sygate.scm.install.ui.firstuse.DisplaySAVPanel.importFromServer(DisplaySAVPanel.java:92)
 at com.sygate.scm.install.ui.firstuse.DisplaySAVPanel.panelHiddenOnNext(DisplaySAVPanel.java:217)
 at com.sygate.scm.install.ui.firstuse.DMWizard$2.run(DMWizard.java:443)

installdm_log.out
Executing command - start
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

Connecting to albany8-wsus1
EXIT VAL 0
READING FILE Upstate_20Offices-gspolicy.xml
READING FILE Upstate_20Offices-gpolicy.xml
READING SERVER GROUP Upstate Offices
READING FILE A15-Security-cgpolicy.xml
 

Comments

bjohn's picture
13
Apr
2009
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help

Folks,

Need some help, been trying to get this to work for over 2 months.

bjohn's picture
14
Apr
2009
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Come on symantec

Come on symantec employees,

Please shed some light.

David Slatter's picture
14
Apr
2009
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Try this

Give this a try as a first go. I've not seen the errors you are reporting before but this article looks like it might be a good first step.

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/94739df7d0e1e335882574c9007e7d50?OpenDocument

Post any further info you get back from this.