Endpoint Protection

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  • 1.  Import errors

    Posted Apr 13, 2009 11:24 AM

    I'm trying to import my existing Symantec 10.1.7 settings to SEPM, but it keeps failing after numerous installs and uninstalls.
    We have two existing groups in our current structure, "server group" and "upstate offices". Server group imports without any issues, but upstate office does not. Upstate offices has 15 groups in it. I've attached the logs, can someone shed some light? Both server groups were unlocked.

    installdm_log.err
    com.sygate.scm.common.configobject.ValidationException: LuDownloadSchedule/StartTime: invalid attribute value:NaN!
     at com.sygate.scm.common.configobject.schema.LuDownloadSchedule.importFromElement(LuDownloadSchedule.java:354)
     at com.sygate.scm.common.configobject.schema.LuPolicy.importFromElement(LuPolicy.java:227)
     at com.sygate.scm.common.configobject.SchemaContainer.importFromElement(SchemaContainer.java:88)
     at com.sygate.scm.common.configobject.SchemaContainer.importFromElement(SchemaContainer.java:88)
     at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:85)
     at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:109)
     at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:114)
     at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:119)
     at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.readPolicies(SAVMigrationTool.java:577)
     at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.addGroupsAndData(SAVMigrationTool.java:520)
     at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.handleClientGroups(SAVMigrationTool.java:350)
     at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.handleOneGroupNode(SAVMigrationTool.java:430)
     at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.parseOutput(SAVMigrationTool.java:676)
     at com.sygate.scm.install.ui.firstuse.SAVMigrationTool.runMigrationToolForPolicies(SAVMigrationTool.java:142)
     at com.sygate.scm.install.ui.firstuse.DisplaySAVPanel.importFromServer(DisplaySAVPanel.java:92)
     at com.sygate.scm.install.ui.firstuse.DisplaySAVPanel.panelHiddenOnNext(DisplaySAVPanel.java:217)
     at com.sygate.scm.install.ui.firstuse.DMWizard$2.run(DMWizard.java:443)

    installdm_log.out
    Executing command - start
    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    Connecting to albany8-wsus1
    EXIT VAL 0
    READING FILE Upstate_20Offices-gspolicy.xml
    READING FILE Upstate_20Offices-gpolicy.xml
    READING SERVER GROUP Upstate Offices
    READING FILE A15-Security-cgpolicy.xml
     



  • 2.  RE: Import errors

    Posted Apr 13, 2009 02:52 PM
    Folks,

    Need some help, been trying to get this to work for over 2 months.


  • 3.  RE: Import errors

    Posted Apr 14, 2009 03:29 PM
    Come on symantec employees,

    Please shed some light.


  • 4.  RE: Import errors

    Posted Apr 14, 2009 10:24 PM
    Give this a try as a first go. I've not seen the errors you are reporting before but this article looks like it might be a good first step.

    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/94739df7d0e1e335882574c9007e7d50?OpenDocument

    Post any further info you get back from this.