Client Management Suite

 View Only
  • 1.  Importing security group from AD in Altiris 7.5 is not working

    Posted Jul 15, 2015 12:55 AM

    Hi All,

    We have development server and Active directory import for security group is not working.

    There is no error in log not even in windows event viewer. Please help.

    Log:->

    "7/14/2015 11:28:42 PM","************** Directory Import Id {6F619AD4-5C73-4C71-9BCE-9328BBBEFBDE} has completed creating items and NS messages for data loading. Note: not all exported resources will appear in the NS console until the NS has completed loading all the data from the exported NS messages.","DirectoryImporter","AeXSVC.exe","18","Informational"
    "7/14/2015 11:28:42 PM","Resource import has completed for rule: {6F619AD4-5C73-4C71-9BCE-9328BBBEFBDE}","DirectoryImporter","AeXSVC.exe","18","Informational"
    "7/14/2015 11:28:42 PM","Completed importing 2 resources from groups.","LDAPExporterThread","AeXSVC.exe","18","Informational"
    "7/14/2015 11:28:40 PM","Loaded roles and accounts: total=2 in 00:00:00.2808000, speed=7 i/s, rule={6F619AD4-5C73-4C71-9BCE-9328BBBEFBDE}","SecureDataProcessor","AeXSVC.exe","50","Informational"
    "7/14/2015 11:28:37 PM","[2/3] Building preimport directory map from 2 discovered containers in 'XX.XXXX.COM' (rule: {6F619AD4-5C73-4C71-9BCE-9328BBBEFBDE})","RolesAndAccounts","AeXSVC.exe","18","Informational"
    "7/14/2015 11:28:37 PM","Importing directory group members from server: 'XX.XXXX.COM' (rule: {6F619AD4-5C73-4C71-9BCE-9328BBBEFBDE})","LDAPExporter::GetDirectoryDataFromGroups","AeXSVC.exe","18","Informational"
    "7/14/2015 11:28:37 PM","Importing resources from: 'XX.XXXX.COM', resource type: 'Trustee' (rule: {6F619AD4-5C73-4C71-9BCE-9328BBBEFBDE})","DirectoryImporter::ImportResourceData","AeXSVC.exe","18","Informational"
    "7/14/2015 11:28:35 PM","[1/3] Discovering import tree from: XX.XXXX.COM (rule: {6F619AD4-5C73-4C71-9BCE-9328BBBEFBDE})","DirectoryItemImporter:DiscoverTree","AeXSVC.exe","18","Informational"

     



  • 2.  RE: Importing security group from AD in Altiris 7.5 is not working

    Posted Jul 16, 2015 07:29 AM

    The log states that 2 resources were imported.  Are you saying that you cannot find them in either the database nor the console? 



  • 3.  RE: Importing security group from AD in Altiris 7.5 is not working

    Broadcom Employee
    Posted Jul 16, 2015 12:32 PM

    Make sure that imported accounts and security groups are available using SMP Console

    SecurityImportedGroups.jpg

    If they aren't there, then make sure that:

    1. Your credentials, which you are using for Active Directory "Role and Account" import rule, have access to these security groups in your Active Directory.
    2. Accounts are in security groups in your Active Directory
    3. You've chosen correct list of security groups in your Active Directory "Role and Account" import rule.

     

    Thanks,

    IP.